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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Used truck

JD took great care of us buying our new-to-us truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

If not negotiating on price-make sure vehicle is perfect

Felt a little rushed. The SUV was ready to go for the test drive, but the glove box was hanging open and wouldn't shut. Dealership repaired it right away once we agreed to purchase it. Would not deal on the price. Found out the CD player was inoperable on the way home. Had to take it to a local dealer to have repaired as it would have been a 2.5 hour drive back to the original dealer. Recommend dealership make sure everything is repaired and in operating condition before selling a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Vehicle

This is our sixth new Ford from this dealership! It is highly recommended that if a new vehicle is in the future to purchase it from this dealership! Dave Galaspy is the guy to talk to! He will not disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2016 GMC Sierra

I was in twice to purchase a vehicle and had dealt with JD he was very nice and help with all questions and concerns I had and did the best he could with my credit and financial status. Thanks JD

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place!!!

This dealership is great. Fantastic customer service and they truly will work with anyone's situation. I will purchase all future vehicles from here. Most places come back from running your credit and say here is our offer take it or leave it, not Bob Ruth, they came back with an offer and multiple finance term options. Excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Couldn't be happier

Tom and everyone at Bob Ruth is soo helpful. This is the third time of them helping us, and we couldn’t be happier. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mikayla, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

Ford Fiesta

Purchased a car quick and easy with great customer service by JD. Ask for JD whet out of the way to find the right vehicle the current situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for taking the time to leave us your response to J.D.'s outstanding customer service! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great car buying experience!

We were looking to buy our first new car. David Staats at Bob Ruth was great and made the whole experience wonderful for us. We would absolutely recommend David and Bob Ruth Ford for your car buying needs. The whole process from start to finish was painless. We left the dealership very happy !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Good experience

I’ve had nothing but great experiences here. Tom has been such a great help getting everything situated and handled. I would definitely recommend them to people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Abraham, your satisfaction means a lot to us, and we truly appreciate you choosing Bob Ruth Ford for all of your automotive needs! Please don't hesitate to call if you'd like further assistance. Safe travels!

2016 gmc sierra

I was in twice to purchase a vehicle and had dealt with JD he was very nice and help with all questions and concerns I had and did the best he could with my credit and financial status. Thanks JD

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adam, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!