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Bob Ruth Ford

(1,948 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dave G is the GOAT

This was my son’s first experience buying a car and Dave G did a wonderful job. He SOLD me on the love of his job with the experience he has gained by working at Bob Ruth for many years. I absolutely will buy another car from Dave G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Teri, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Dave G.

Dave G. was great, kind and helpful. Cody in parts is a great guy and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Working with Levi to purchase our 2020 F250 Super Duty

Working with Levi to purchase our 2020 F250 Super Duty was a great experience. He was friendly, polite and great at keeping us updated while we waited for the dealership to receive the title prior to sale. We couldn't be happier with our new truck and highly recommend Bob Ruth Ford and Levi Winters.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad to hear you had such a great experience with Levi! Congrats on your new truck and thanks for the recommendation!

Brian was awesome!

Brian was awesome! Kept in touch daily, and made even came in on his day off so I could come look at the vehicle. He gave me a lot of information before I made the 2 hour drive out to see the vehicle. Everyone was friendly throughout the entire purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're so glad you had a great experience with Brian! Congrats on your new wheels!

The buying process was smooth and quick.

The buying process was smooth and quick. They worked well with my needs and wants.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are thrilled to hear you had a great experience. We are always open to hearing about how we can earn 5 stars next time. Safe Travels! - Your Friends at Bob Ruth Ford

2020 Explorer.

No pressure from my salesmen. We worked several weeks to find the Explorer with the options I was looking for. He worked with my difficult schedule and always answered my questions in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Paul, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Beautiful Edge

I went in knowing the car I wanted, took a test drive, loved it, made a deal. My sales person was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Trustworthy and reliable!

Thank you Dave G and the whole team at Bob Ruth Ford! Outstanding customer service, highly professional, and reliable. This dealership 100% earned my trust! I bought a Ford Bronco here, and this dealership did not play any of the games you hear from other shady dealerships. No price markups upon pickup, no trying to sell me packages I am not interested in - no games at all. Dave G was straightforward, reliable, quick to respond to messages, kept me updated as to the status of my order, and took the time to answer any and all of my questions. It did not matter if I texted him on a weekend or after hours - he was always ready and happy to help! He and Randy made the purchase process extremely smooth and easy. We drove all the way from Virginia to buy a car from here, and we were glad we did! Buying from a trustworthy dealer makes a HUGE difference. Can’t recommend them highly enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Aiden, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Went to check out cars with my daughter after she totaled

Went to check out cars with my daughter after she totaled hers. Everything from her first contact showing interest in the Altima to the test drive and signing the papers went great! This is our 4th vehicle from Bob Ruth and will continue to be a repeat customer. Our salesman Jesse was fantastic and would highly recommend him to anyone looking for a vehicle!! Thanks again for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are delighted that you had a great experience with us. Thank you for taking the time to rate us & thank you for your continued business!

Made a customer for LIFE

Can't say enough good things about my buying experience. Came in 7k under MSRP on a brand new 150. Had everything prepped for me when I got there. I had a 7yo and a 6mo with me, by myself, and they made the process so quick and painless my 6mo didn't have time to fuss. Dave Galaspy was a pleasure to deal with. Informative and attentive, but not at all pushy. Bob Ruth gained a lifetime customer, and a recovering Chevy addict.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!