Skip to main content

Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

They lie

Story short bought an expensive truck had problems they said I could trade it they'd give me what I paid service manager Keith Palmer go in to trade it and the story changes. Offer me 4000$ difference

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

jd made this car buying experience better than most. he...

jd made this car buying experience better than most. he was very professional and courteous and worked very hard to get me the best possible deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

jd made this car buying experience better than most. he was very professional and courteous and worked very hard to get me the best possible deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you for your great comments about JD! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

Great and helpful

JD has been a great help, he answered all questions and just helped in any way he could. He has been just a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, it?s great to hear you had a positive experience with JD. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!

Great

The staff was very warm and welcoming. Our consultant, Jordyn Gerace was very helpful with our selection and what would fit our interest best. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for your kind words and congratulations on your new vehicle! We are happy that Jordyn was so helpful during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

JD has been a great help, he answered all questions and...

JD has been a great help, he answered all questions and just helped in any way he could. He has been just a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exelent servisce and marcelino molina was very helpful...

Exelent servisce and marcelino molina was very helpful and very satisfied whit the service and how they make everything possible to make the customers happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great selection of vehicles on the lot. Exhalent...

Great selection of vehicles on the lot. Exhalent experience for the whole family. Everyone was very kind and thoughtful making our choice of dealerships easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave Staats, my sales rep, worked for 4 weeks to the date...

Dave Staats, my sales rep, worked for 4 weeks to the date to get me exactly the truck I wanted. When things weren't working out, he kept in touch and never gave up on the search. Also got a state inspection for another vehicle and they were able to fit me in at the last minute on a friday so I could go on a trip for work. Couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely lives up to their great reputation.

Dave Staats, my sales rep, worked for 4 weeks to the date to get me exactly the truck I wanted. When things weren't working out, he kept in touch and never gave up on the search. Also got a state inspection for another vehicle and they were able to fit me in at the last minute on a friday so I could go on a trip for work. Couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Scott, thank you for your kind words and congratulations on your new truck! We are so happy to hear that Dave was able to find the one for you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!