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Mullinax Ford of Central Florida

(1,844 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,844 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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Mullinax Experience Is Great!

I will definately purchase another vehicle from Mullinax. I was my first time buying from them. I have told a few people that they should go to Mullinax. I went to two other dealerships and felt like I was getting bullied into purchasing a vehicle at a price that I knew was not acceptable. Mullinax was straight forward with no pushiness. I drove from Cocoa to Apopka to shop at Mullinax. It was a nice change in vehicle purchasing and worth the drive for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Shannon, for taking the time to share your experience with us. When a customer is willing to travel to visit our dealership, we know we are doing business right! So happy we were able to help and leave you satisfied. The best type of compliment is when our customers recommend us to their friends and family; we truly appreciate it.

Excellent treatment

I had an excellent experience at Mullinax Ford. My salesman, Brian, was patient, thorough, and understanding of my needs; not just giving lip service to try to make a sale. I would definitely go back to get another car! My daughter was with me nd when she is ready to purchase, she will be going to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback about your experience. We are happy to hear that you were satisfied by our customer service, as it is one of our main priorities. Hope you are enjoying your vehicle and look forward to working with you and your daughter in the future!

10 plus

Great experience. Minimal time spent with paperwork, I got the exact truck I wanted and the sales person didn't try to upsell anything. I reccomend the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review and share your experience with us. We try our best to make every sale as hassle-free as possible and are happy to hear you had a great experience. Hope you're enjoying your new vehicle and look forward to working with you in the future!

Professional service second to none

Our second car buying adventure with Mullinax provided an equally professional approach to satisfying our transportation needs. A call to our salesperson outlining what we were in the market for kicked off the process that would lead to a timely transaction. Thanks to Mark Trager and the folks at Mullinax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us and remaining a loyal Mullinax Ford customer. A timely and stress-free buying experience is what we strive for at Mullinax Ford and we are happy we were able to help you. Hope you are enjoying your new Ford and look forward to working with you in the future!

Straightforward and honest.

I love dealing with Mullinax Ford. There is no haggling involved and their prices are always great. The sales staff if very pleasant and professional. Even Mr. Mullinax was came around and spoke with all the customers personally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Mullinax Ford, we do our very best to make each customer's experience a pleasant one and treat them as we would a friend of family member. Glad we could help and thank you for sharing your great experience.

Great buying experience

Great buying experience. Dealt with internet sales manager, Adam Perez.. No nonsense. Straight forward purchase with reasonable price accommodation. Would recommend and buy from this dealer again, no question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Glad you had a great experience at Mullinax Ford as we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs!

GREAT SERVICE

We did not purchase a car, but Mark spent over an hour with us trying to help us and and explained all of our options. Even though he knew he would not be making a sale, we did not feel we were wasting his time. He told us what to do when buying a car with poor credit and no consigner. He was the most polite and caring salesperson I've ever met. We will definitely be buying our next car from Mark at Mullinax. Ask for him when you go to buy! He wants to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, Dan. Mark is a perfect example of how we do business at Mullinax Ford. We will do our best to help you in your buying experience however it may be. We look forward to working with you in the future!

Special Ordered as needed

I challenged my salesman to locate a specific color and trim package level 2014 Focus ST. When one was not available in the states of Florida or Georgia, we proceeded to special order one. He was able to keep me up to date and provide the details I requested to track the car through the build process. Once it arrived, he had it ready for delivery on the day and time I requested. He worked with me via email, which for my schedule, worked very well. This was my second purchase from Mullinax Ford in Apopka.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. This is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Hope you are enjoying your 2014 Ford Focus ST and look forward to helping you in the future with all your vehicle-needs!

Awesome no hassle, stress-free experience

We were looking for a Focus ST and Mullinax had 8 of the 11 within 150 miles from our home in Jacksonville. Their "Up-Front" pricing listed online was accurate and there were no gimmicks or extra fees added on to the bottom line. We called in the morning and the dealer we worked with took us through all the numbers over the phone and even prepared the paperwork for us before we got there. We payed a little less than we were originally hoping and it was exactly what we were quoted over the phone but it was much less than the other dealerships with the same car. Buying a new car is usually so stressful and Mullinax made it so easy. We didn't have to worry about trying to talk them down and worry about getting screwed over. We had a great experience and will definitely consider buying from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mike, for taking the time to leave us this review. No Dealer Fees and Upfront Pricing is how we do business at Mullinax Ford. Glad we could do our best to make your car-buying experience a good one! We hope you are enjoying your new Ford Focus ST and look forward to working with you in the future.

Review

Great place to buy a Ford. Crew will bend over backwards to help a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, Joe! At Mullinax Ford we always treat each customer as we would a friend or family member; we'll do everything we can to keep you satisfied with your car-shopping. Hope you are enjoying your new vehicle and look forward to working with you in the future!