Reviews
Customer
I had such a great experience here. I had a few issues with my car that needed to get fixed, luckily it is still under factory warranty. Nicole Ivanovski, a service advisor, made everything so easy and smooth. She is very knowledgeable with her job and has great customer service skills. She is truly an asset to this company and you can bet if I have another issue with my car I’ll be bringing it back here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought my used Nissan Rouge
Ajay in sales had a good selection of vehicles, Ajay even drove my vehicle to my house and Jason in finance helped me with a couple small snags and they both were great and easy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your Nissan Rouge, Pamela! Thank you for your business. We appreciate the thoughtful review.
Emanuel Paez Sales advisor what a class act
Do not waste your time at other dealerships Mr Emanuel Paez is amazing he is not like other salesmen/women I shopped around in different dealerships and he is the only one that impressed me with his dedication, manners, respect and reliability He got me the best product at the best price nobody else could not even come close to forget about Greenway, Mullinax, Autonation etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, William! We are happy to have hit the mark for you. Thank you for choosing Peacock Ford.
Forget about mullinax with their hidden dealership fee,...
Forget about mullinax with their hidden dealership fee, greenway with their Arrogant salesforce, peacock is the real deal, Emanuel Paez can get u the pest car at the best price, he is on the customer side.........hard to find
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grateful
I felt taken care of even if the service took longer than expected because they found a problem and offered a solution. we were comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the thoughtful review of our dealership. We hope to see you in the future!
Service / Truck bed cover installation
Nicole was a huge help. She was professional, insightful and made the service process effortless. I will definitely go back for anything service related. She communicated constantly on the updates and coordinated everything perfectly. Super accommodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!
great service
All around solid service department. Service was completed in a timely manner, done right the first time, friendly and knowledgable staff, great communication from setting the appointment, during service and final review and payment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the thoughtful review of our dealership. We hope to see you in the future!
Good experience
Prompt professional attention at service counter, assisted with price checking re requested services, alerted me to customer services available in waiting area and where refreshments and bathrooms were as well available phone charging areas . Keep me updated on timeframe for service completion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!
Recall
Great customer service. Recall fixed within time allowed. Spotless facilities always cleaning and spraying for virus germs. Friendly employees. Would send other family members or friends there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the thoughtful review of our dealership. We hope to see you in the future!
T.Tharp
Tom Milford always takes care of me and the guys in the service department always do a fast and reliable job. I don’t take my F-150 anywhere other then Tom and the guys at Peacock Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!