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Peacock Ford

(899 reviews)
Visit Peacock Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00pm–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
New (407) 901-4345 (407) 901-4345
Used (407) 792-4493 (407) 792-4493
Service (407) 792-1773 (407) 792-1773

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer

I had such a great experience here. I had a few issues with my car that needed to get fixed, luckily it is still under factory warranty. Nicole Ivanovski, a service advisor, made everything so easy and smooth. She is very knowledgeable with her job and has great customer service skills. She is truly an asset to this company and you can bet if I have another issue with my car I’ll be bringing it back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought my used Nissan Rouge

Ajay in sales had a good selection of vehicles, Ajay even drove my vehicle to my house and Jason in finance helped me with a couple small snags and they both were great and easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your Nissan Rouge, Pamela! Thank you for your business. We appreciate the thoughtful review.

Emanuel Paez Sales advisor what a class act

Do not waste your time at other dealerships Mr Emanuel Paez is amazing he is not like other salesmen/women I shopped around in different dealerships and he is the only one that impressed me with his dedication, manners, respect and reliability He got me the best product at the best price nobody else could not even come close to forget about Greenway, Mullinax, Autonation etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, William! We are happy to have hit the mark for you. Thank you for choosing Peacock Ford.

Forget about mullinax with their hidden dealership fee,...

Forget about mullinax with their hidden dealership fee, greenway with their Arrogant salesforce, peacock is the real deal, Emanuel Paez can get u the pest car at the best price, he is on the customer side.........hard to find

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Grateful

I felt taken care of even if the service took longer than expected because they found a problem and offered a solution. we were comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the thoughtful review of our dealership. We hope to see you in the future!

Service / Truck bed cover installation

Nicole was a huge help. She was professional, insightful and made the service process effortless. I will definitely go back for anything service related. She communicated constantly on the updates and coordinated everything perfectly. Super accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!

great service

All around solid service department. Service was completed in a timely manner, done right the first time, friendly and knowledgable staff, great communication from setting the appointment, during service and final review and payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the thoughtful review of our dealership. We hope to see you in the future!

Good experience

Prompt professional attention at service counter, assisted with price checking re requested services, alerted me to customer services available in waiting area and where refreshments and bathrooms were as well available phone charging areas . Keep me updated on timeframe for service completion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!

Recall

Great customer service. Recall fixed within time allowed. Spotless facilities always cleaning and spraying for virus germs. Friendly employees. Would send other family members or friends there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the thoughtful review of our dealership. We hope to see you in the future!

T.Tharp

Tom Milford always takes care of me and the guys in the service department always do a fast and reliable job. I don’t take my F-150 anywhere other then Tom and the guys at Peacock Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to have hit the mark for you. Thank you for sharing your positive experience at Peacock Ford!