Reviews
Peacock Ford
Jeff and his team were fantastic with servicing my vehicle, it felt like I just left the lot when I first bought it. Would recommend anyone to receive service by peacock Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
20K service
Service was completed in the time frame promised. Customer waiting area was bright, clean, and allowed for social distancing. I like the renovations to the building.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exchange window motor
Thank-you Jeff for excellent care!! I appreciate the extra time you gave us to explain the delay!! Very kind and will be back for service in the future!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Swift work
Went in for the works, oil change, fluids top off, and what not. They did a great job, from start to finish. Quick and easy. Word.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Appointment
Lyman was great as usual. However the service department left it pretty dirty inside not to mention they left their face masks in the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
1st visit
Lyman was very efficient, responsive, and helpful. Very competitive pricing for the service. Brand new and clean facilities. Will return for future service and/or automobile purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I don’t want to fill this section out
Tom did a great job, kept in contact with us then followed up with important information to help us make a decision moving forward with repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Peacock
I had my car service by a new wonderful, friendly, knowledgeable young man named Tom. He made my visit very comfortable and provided me with a shuttle ride to get home. He kept me informed of the service my car needed and sent the shuttle to pick me up so that I can retrieve my car. I am happy to have met Tom and worked with him. I recommend working with Tom. Thank you Peacock Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service
Peacock Ford has improved their customer service experience since buying the previous dealership which I had been a customer for over 20 years. The employees there make the difference, being efficient, knowledgeable and responsive to the maintenance of my vehicles. Tom is my go to guy in the service department and goes above and beyond in my opinion. Stella always has a smile and makes sure things are squared away. These people are why we continue to bring our vehicles here for service and the mechanics do excellent work we can depend on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
very good dealer,treated my car good,car on time.service writer Jeff very good with car.services my car when it needs service.always comes back right good dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase