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I always receive exceptional service there, starting with Steven Ruiz the service advisor. Everyone is very friendly and welcoming and remember you when... you come in
Hello, Thank you for the excellent review! We are happy to see that Steve assisted you with all of your needs. Thank you for being a part of the Culve...r City Volvo Cars family. We look forward to your next visit. Very Best, The Culver City Volvo Cars Team
Culver City Volvo and Mazda always deliver, whether it's getting the best advice and assistance from sales department, or solving any matter with the service... department. All the guys in service have gone above and beyond for me, all times. Great place to purchase your next car from! Nice showroom, great atmosphere and happy people! Thank you Culver City Volvo & Mazda! Alexander M
Hi Alexander, What a wonderful review! We are pleased to see that all of your experiences have been positive ones. We pride ourselves on being profess...ional and efficient and glad to see the team delivered just that and more. We look forward to working with you again in the future! Best, The Culver City Volvo Cars Team
I know I am in good hands when I go to Culver City Mazda for service. Everyone has a friendly attitude but yet they are still professional. I love my CX-3... and they know it and take care of my car. I trust Culver City Mazda. Thank you for being there for me.
Hello, We appreciate you taking the time to leave a review! We are pleased to hear you had such a positive experience during your visit. Enjoy your C...X-3! Best, The Culver City Volvo Team
I had an excellent experience when I brought my car in for service last week. Martin was so great and helpful to me. Thank you.
Overall, the dealer provides decent services and qualities, but the dealer who I faced wasn't a good experience at all. There some issues after leasing... a car here, but the dealer who sold a car to me didn't respond well and didn't provide proper documentation so that I had to call and require things that I need, but still didn't get anything from him. I felt that he ignore me since I have already signed. When negotiating a deal, the dealer didn't respect my money, he just raised almost $2 and considered it's nothing. But, the truth is that I am the one who pays the car payment, not you. I felt like I ripped off.
Steve is "on the ball". Responds to calls. Polite, friendly..gets the job done as promised. Tony Tehrani .. I had leased 3 Volvos the past 12 yrs and... serviced them at this dealership. Last lease was approaching the end. I wanted to switch to Mazda...smaller car, less expensive I reached out to Tony over & over with no call backs, e mails..nothing. Richard is great. He was always trying to help, friendly & polite. He intervened to help. Still never heard from Tony probably because it was about a Mazda and not a Volvo. So I left Culver City and was given a great deal from a very large competitor.
Hi Violet, We appreciate your feedback. We are sorry to hear your experience wasn't completely satisfactory. We'd like to look into your concerns to h...elp us improve and grow. If you could please reach out to tell us more about your situation, that would be helpful. We look forward to hearing from you. Best, The Culver City Volvo Cars Team
It was great service and I greatly appreciate the good deals and everything that went on at Mazda and Volvo. I wouldn't go anywhere else.
Hi Ron, Thank you for the lovely review. We are glad to hear you had a great experience with our team. We look forward to working with you again in th...e future. Best, The Culver City Volvo Cars Team
Our 6th new Volvo from Culver City Volvo and like the cars, Tony Tehrani and his staff keep getting better. Best price, best selection and easiest to deal... with. Looking forward to our next deal!
Hello, Thank you for the kind words for Tony and the rest of the team. We will be sure to pass along your compliments. Thank you for being a dedicated... member of the Culver City Volvo Cars Family. Best, The Culver City Volvo Cars Team
good service department professionals for checkin and follow-up in a timely matter Explain the work done and make an effort to limit costs I recommend
Hello, Thank you for taking the time to leave a review. We are pleased to hear you had an excellent experience with our service department. We look fo...rward to working with you again in the future. Very Best, The Culver City Volvo Cars Team
I searched nearly every dealer in the LA area for weeks on end. I visited, test drove and sat down to talk numbers over and over again. After a lot of... time and effort without any progress, I started to give up and getting a Volvo for the price that I was aiming for and resorted to other car companies. I decided to give my dream of driving a Volvo one last shot and thankfully I ended up at Culver City when I did. This dealership made my dreams come true!
Hi Brittany, What a fantastic review! We are so happy to hear we were able to help make your dreams come true. If there is anything else we can assist... with, please do not hesitate to reach out as we are always happy to help. Best, The Culver City Volvo Cars Team