Reviews
favorable experience
Knowledgeable salesman. Painless negotiation. Truck was ready when I arrive for pickup. All paperwork was prepared in advance. No pressure from sales or finance departments. All in, a great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Auto purchasing experience
I purchased a 2017 Chevrolet Silverado LT Z71 at Bob Steele and Tavy Campbell was my Sales Associate. From the day I walked on their lot and was met by Tavy who had a warm personality and great smile I could tell this dealership was different. Tavy took the time to ask me what I was interested in and show me exactly what I wanted. He didn't try and sell me something I didn't want. He provided me with helpful advice and information about the vehicle I ended up purchasing. I went to another local dealership and it was not even close to the experience I had at Bob Steele which ultimately led to the purchase of my truck with Bob Steele. This was by far the best auto buying experiences I have had. Tavy Campbell knows customer service and went above and beyond to ensure I was satisfied with my purchase. I love my new truck and would recommend Bob Steele and Tavy to anyone looking to make a vehicle vehicle purchase. Thank you Tavy. James and Andrea Flammer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We just bought a 2017 Dodge Ram
We have used Bob Steele for at least 3 cars. Best thing to me is that they aren't "pushy". Jason and Jose were great.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
"The Most Honest and Professional Buying Experience"
We have not purchased a vehicle from a dealer in a very long time. However, I would like to take this opportunity to recognize and commend Sales Representative Karona Meas, who demonstrated an exceptional mastery of professional skills. He was very effective in maintaining excellent communications with us thoroughly. He handle our vehicle transaction in calm, cordial, tactful, and firm but no pressure what so ever. Everything he said in referenced to the purchase of our beautiful 2015 Chevy Silverado LT Z71 was true and 100 percent accurate. I recommend Karona Meas to anyone who is looking for an honest, no hassle and no pressure when purchasing a vehicle in the future. Bob Steele Chevrolet should commend employees like Karona who demonstrates and conveys a favorable image of the Bob Steele Chevrolet Organization. Karona was the friendliest, knowledgeable and with the ability to answer every question, we had. We will definitely ask for Karona on our next vehicle purchase. The best experience ever, Karona goes above and beyond to ensure one hundred percent customer satisfaction. Bob Steele is very fortunate to have Karona Meas as a sales representative. Thank you Karona for the most wonderful and enjoyable buying experience, we will definitely ask for you next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Sales Dept
Purchasing a new vehicle can be a very stressful experience. The sales rep, Karona Meas, took the stress out of the buying process and actually made it an enjoyable experience. He listened to our vehicle requirements and followed through by showing us vehicles that matched them. He was very professional and didn't try selling is something we weren't interested in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Polite, professional
Polite, professional, knowledgeable, good selection, good prices, fast, fair, made me feel appreciated, made me feel valued, and took time to go over vehicle, dealership, and services provided for the future.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Stress free.
We had an enjoyable buying experience with Jason. I had heard good things about the dealership and they are all true. We love our new Traverse.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous service & excellent salesman
I went car shopping last week and was greeted by Jason. He was very informative, patiently answered all my questions. He was very friendly and made me feel very comfortable. No pressure to buy. Would definitely recommend to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best buying experience ever
My sales specialist, Sam Johnson, was amazing. He made the process so simple and comfortable. He took all of my preferences and budget into account and found the perfect vehicle. The financing specialist was also extremely pleasant and patient. This experience was, by far, the least stressful vehicle purchase I have ever encountered. I will definitely be back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Blessed!
I went to this dealership on faith. I had no money down, no co-signer and a not so great credit score. Luis worked very hard to work with me and get me in something I could afford but love. I drove there in a 2010 Hyundai Sonata and left in a 2018 Chevy Malibu with only 3000 miles on it! I feel truly blessed and so thankful to Cathy the financial manager to make everything work with the GAP insurance and my payments still not be through the roof.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car