Reviews
Sales personnels are nice
The sales employees are very friendly and courteous. One issue I have is the fact I did not get the inside of the car fully detailed with shampoo. I love my preowned vehicle but it needs proper detailing inside and I specifically asked for a full detail and did not get it; other than that, I am ok with the service.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
very nice experience
Our Sales Man ( Chris Amos) was very good at his job new all about the car we were looking at also made sure we were comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, very professional, and caring
It was a wonderful experience. My wife and I was really satisfied with the sales person. He took his time with us and explained every detail. If we are to look again in the future for another new vehicle, we will surely ask for the Sales Man by the name of Sam. He was wonderful. Thank you again. We love you all. Everyone was nice and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
loved having a ride home and back. driver Gary was great. Will service my corvette as well at your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service
Service writer Ron Thompson has been my point of contact at Bob Steele for the whole time I have owned my 2010 Impala. He has always been a superb representative for Bob Steele. Every time I have brought my car in for service Ron has met with me and had the car in the shop within 5 minutes. The service has been quick and correct. The car wash is most appreciated. The new customer waiting area is bright and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Steele service to my Silverado
Longtime BS Chevy and happy all the way. Professionals and highly trained....high level of confidence and respect for both work and workers...Known family many years and Kevin has continued to hold high standards as started by his father.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wonderful Buying experience
John was great , the whole buying experience went like clock work . You have a new customer for life .Jeffery Robinson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, awesome employees
Bob Steele took great care of me and my car. Could not think of anywhere else to take my car for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What a Wonderful Time in the Service Department
First off I want to state Mr. Ron Thompson was pleasent to deal with, his professionalism shown by his demeanor and his actions showed he was proud to be a member of your team. Once he started to help you it was clear the customer he was serving his prime priority. Nothing else mattered!!! Sir Mr Thompson is the benchmark for others to follow. Going for service is never fun... until now I will look forward to my visits to the service department. Sir in addition Danielle was a pleasant person to talk to on the phone, she as well serves well. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at Bob Steele
I had never been to the service area before, and the young man that helped me actually took me to the waiting area to show me around. He made me feel very welcome there. Don't know his name, but he was on the first desk as I walked in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase