Skip to main content

Sawgrass INFINITI

(579 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

Patrick was awesome.

Patrick was awesome...we drove approx 300 miles to purchase the QX60 you had advertised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kelly, we're glad to hear our staff took such great care of you! Here at Sawgrass INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

I am a long time customer at Sawgrass Infiniti and

I am a long time customer at Sawgrass Infiniti and recently found out they were not inspecting my car post service as well as I thought. After finding oil on garage floor, I was told I need more $5000 worth of work. I was confused as I am very good about servicing my car as recommended. I am disappointed and will no longer have my care serviced with Infiniti. When it is time for a new vehicle, I will not buy another Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Arlene B., thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

What customer service!

What customer service! From the test drive through the sales and financing to help with insurance, each department was five star. Such courtesy, patience and professionalism is very hard to find anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Karyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kamal Salim was a great listener a provided me with an

Kamal Salim was a great listener a provided me with an outstanding buying experince. I highly reccomend him to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello William, thank you so much for your feedback about Sawgrass INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

Awesome and highly recommended My battery died while at

Awesome and highly recommended My battery died while at the doctor with my mom. It would not start after 2 people helped with jump cable. I called sawgrass infinity and they sent triple A to get me home. The following day I called service and they replaced my battery at no cost since it was 1 of their own. Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Francine Mompremier Joseph, thank you for taking the time to leave a review for us at Sawgrass INFINITI. We're happy we could meet your expectations!

I?ve been bringing my car to the Sawgrass infinity shop

I?ve been bringing my car to the Sawgrass infinity shop for repairs and I have no complaints whatsoever. Mr. Steve Samson is someone to recognize for their outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nancy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Excelente atención, comprometidos con dar un servicio de

Excelente atención, comprometidos con dar un servicio de calidad y precios excelentes. La agilidad de todo el servicio me encanto. Quede muy satisfecha con todo el personal y con mi vehículo. Los recomendare a mis familiares y amigos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hola, muchas gracias por tus amables palabras sobre tu experiencia aquí en Sawgrass INFINITI. Intentamos todos los días satisfacer a nuestros clientes y siempre es bueno saber cuando lo logramos. ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

Easy way to do business and get a good price , very

Easy way to do business and get a good price , very professional staff , will recommend this dealer to make a car purchase without pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dora, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Great service very professional , I have been using this

Great service very professional , I have been using this dealer for 20 years simply the best in town!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Randy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best dealership around brian shiner Best salesman was not

Best dealership around brian shiner Best salesman was not looking for a new car but they made the best of the situation and now I am very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Thomas, we're happy you found our staff to be supportive during your experience here at Sawgrass INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.