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INFINITI of Ontario

(2,313 reviews)
Visit INFINITI of Ontario
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (909) 480-4138 (909) 480-4138
Used (909) 962-8945 (909) 962-8945
Service (909) 962-8943 (909) 962-8943

Reviews

(2,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Ontario from DealerRater.

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Everyone at Infiniti of Ontario was very nice and

Everyone at Infiniti of Ontario was very nice and helpful! Jorge was especially knowledgeable and professional. He answered all of questions during the process and took the time to explain the car’s functions. He gave us his phone number and told us to call if we have any questions after driving the car home! Great service and would highly recommend this dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to post your 5 stars review and kind comments about working with Jorge. I will be sure to share your kind words and accolades with Jorge, and I know how truly grateful he will be... Thank you again, Cordy Cerami

The process was smooth from test drive to closure.

The process was smooth from test drive to closure. Great hospitality as well. Took advantage of 1.9% interest and MSRP.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5 stars review. Our entire team always loves a great 5 star... Thank you again, Cordy Cerami

Fantastic experience over the phone working with Jazmen

Fantastic experience over the phone working with Jazmen Leon. Her patience, professionalism, and willingness to work with us won us over. We had a competing offer from another dealership offering the same price and options on the same vehicle, but a year newer. We chose going with Ontario because of our positive experience with Jazmen and wanted her to win our business. TJ Boldt in the finance department was thorough and straightforward which we appreciated. He did not haggle us or push us toward upsells that we clearly were not interested in.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Gabriel, Thank you, first of all, for choosing Ontario and secondly, for posting your very kind comments about your experience and 5 stars review. I will be sure to share your post with Jazmen, and I know how much she will appreciate it... Thank you again, Cordy Cerami

Jorge was just great !

Jorge was just great ! Friendly, helpful, patient, and spent a lot of time explaining and setting up our new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post your 5 stars and the kind accolades about your purchase experience. I will be sure to share your kind words with Jorge and I know how grateful he will be... Thank you again, Cordy Cerami

Satisfied with my new car!

Satisfied with my new car!! Jorge Aragon was EXCELLENT! Great customer service 10 out of 10.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Eddy, Thank you for the 5 stars review and kind words about Jorge. I will share this post with Jorge and the sales team and I know how much they will appreciate it... Thank you again, Cordy Cerami

No hassle, short wait time to purchase.

No hassle, short wait time to purchase. Jorge, TJ and team were great. Satisfied customer. Will recommend dealership to help make your next dream car purchase.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars. We truly appreciate it. Regards, Andrew A.

Consumer response

Thanks again Jorge⭐️⭐️⭐️

Cordy is the best.

Cordy is the best. Amazing deal on our QX60 and Jorge did a flawless delivery.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

M & S, Thank you for many years of referrals and super kind post. I will make sure to share it with Jorge and I know how much he will appreciate it... Thank you again, Cordy Cerami

Always a pleasure to walk in this facility.

Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Jose, Thank you for taking the time to post your 5 stars review and kind comments about Mike on our service team. I will make sure to share your post with Mike and the team, I know how much they appreciate a great 5 star... Thank you again, Cordy Cerami

Dealership representative contacted me right away and

Dealership representative contacted me right away and when I ask for more details about the car I was interested in , they got back to me with the information I asked for right away.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
  • Did not make a purchase
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Dealer response

F.J. Thank you for taking the time to express your experience with our team and the 5 stars. I hope we can get together and make your experience even better... Thank you again, Cordy Cerami

I have always had a GREAT experience in the service

I have always had a GREAT experience in the service department, 11 years to be exact. Olivia Leon has always been there for me when I needed her regarding my vehicle, she is the best.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

11 years, wow thank you for your continued support and loyalty and for taking the time to post your 5 stars review. Olivia will be very grateful when I share your kind words with her... Thank you again, Cordy Cerami