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INFINITI of Ontario

(2,313 reviews)
Visit INFINITI of Ontario
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (909) 480-4138 (909) 480-4138
Used (909) 962-8945 (909) 962-8945
Service (909) 962-8943 (909) 962-8943

Reviews

(2,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Ontario from DealerRater.

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Awesome knowledgeable staff and service

I cannot thank Infiniti of Montclair enough! This is my second new Infiniti through them and my experience has been wonderful every time. When it comes to making a purchase decision I have quite a few criteria when choosing my dealership. Jodie and all the support staff have been wonderful to work with going above and beyond to make their customers feel like family. I traveled 50 miles to purposely purchase my vehicle through Infiniti of Montclair because of their customer service. I will definitely choose to purchase my next vehicle through them when the time comes again as well as refer my friends and family for their next purchase. Thanks again Montclair team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy, honest and pressure free buying experience

Worked with Kevin and he helped us from start to finish. Excellent customer service. Straight to the point, honest and never pressured us into making any decisions. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Totally Satisfied!!!!

Mouris helped me get into the QX60 I wanted for the price I wanted,l. Infinity of Monclair is where you should purchase you next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Service

The staff are very friendly and attentive. This is the 3rd Infiniti I purchased. I am satisfied and happy with the service I have received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Job!!!!

Everyone at the dealership did an outstanding job. We would like to thank Jodie personally. My wife is in love with the car. Thank You Jodie!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect

A very pleasant experience. Everyone was so nice and no pressure.. They really paid attention to my wishes and took their time in helping me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love My 2016 Infinti QX60!!!

I have purchased lots of new cars in my lifetime but this by far was the smoothest, and quickest transaction I have ever made! There was no haggling or going back and forth. They took the time answer all my questions and explain all the features, options and different packages, including extended warranty information. They even took time to entertain my three kids with popcorn and cartoons in the lounge area. While we went over the numbers. Now that's great customer service! They have earned my business for life! I a very happy and proud new Infiniti Owner!!! Thanks Kevin!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience

That is my second car I lease from Montclair infinti every thing was done professional, I should say the whole staff is wonderful, what an exceptional team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience.

I love Infiniti, when I decided to get a new car, I do not hesitate to choose it. I just walked into Infiniti of Montclair ,which is here me ,on a Sunday, a sale, Mouris provided me warm, detailed, and helpful information and service. Because of his service, I got my car here. Thanks a lot to Mouris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience leasing a luxury car...

I was greeted right from the beginning, and asked what type of vehicle was I interested in. Of course I said "Q50" and the sales person knew exactly what to show me. He immediately got me behind the wheel and took me out for a test drive. He allowed me to test every feature of the car, and encouraged me to test the performance of the 3.7L V6. Wow! During the deal I told him my budget and price expectation. In little time after a few negotiations a price deal was met and I walked out with a new Infinity Q50. Thanks you ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.