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INFINITI of Ontario

(2,328 reviews)
Visit INFINITI of Ontario
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (909) 480-4138 (909) 480-4138
Used (909) 962-8945 (909) 962-8945
Service (909) 962-8943 (909) 962-8943

Reviews

(2,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Ontario from DealerRater.

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He was very knowledgeable and informative! He was also...

He was very knowledgeable and informative! He was also very kind and had professional skills!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very accommodating. Everyone paid special attention to...

Very accommodating. Everyone paid special attention to me. Very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mouris and Manny did an amazing job with assisting me on...

Mouris and Manny did an amazing job with assisting me on my preowned purchase, they knew exactly what I needed and how to assist me. Highly recommend them !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service great car! Dealership and staff are top...

Great service great car! Dealership and staff are top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick east and amazing customer service happy to be apart...

Quick east and amazing customer service happy to be apart of the infiniti family with my q50s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

To start off this is the second purchase at Infiniti,...

To start off this is the second purchase at Infiniti, Michael helped me out tremendously, he made it possible for me to purchase my second car in under a year. He’s so understanding, easy to talk to, bilingual, sociable, & professional. Thank you Michael I’ll be back soon for my Q60!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience at this dealership Andrew Attalla...

Excellent experience at this dealership Andrew Attalla and Kevin Gonzalez (representatives) gave me a prompt and accurate vehicle diagnosis and provided excellent pricing and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

In 30 years of car buying, this was the absolute best and...

In 30 years of car buying, this was the absolute best and smoothest experience I’ve ever had! Saul and Manuel were great!!! I would definitely buy from Infiniti of Ontario again! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

had my car serviced at this location, first they under...

had my car serviced at this location, first they under filled my engine by 1.7 quarts of oil i had them tow the car back and redo the oil change when i got the car back it was over filled by about 1.2 quarts. i was extremely upset and frustrated that i did not want them touching my car again. my service advisor Michael Longridge was awesome he did what he can to rectify the situation, but the service department can not get a simple oil change correct is very concerning. i will not be servicing my car at this location anymore.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales people were very Professional, and patient....

The sales people were very Professional, and patient. They helped my son with financing his first car, and gave us a great deal, and we were grateful for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.