Reviews
Braman Honda of lake worth
Very satisfied with the service was fast and eficiency very very pleased with the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Braman Honda Service
I've used several service reps there in the 12 yes I've been going to Beaman Honda for service. Glenn Denker is one of the best!!!! I will stick with him from now on!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Finally Satisfied
I have been to Braman several times for routine service over the years, and this is the first time I have left without being told I have other 'issues' with my. vehicle. Every other time I've gone in there I was told that something else was wrong. (BTW ~ I got a second opinion each and every time and was told nothing was wrong with my vehicle, so I stopped going to Beaman for routine checks.) Bernardo was professional and efficient. And he didn't tell me my vehicle needed any unnecessary services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leasing from Braman Honda
I am very happy with my first experience with Braman Honda of Palm Beach. I must say the evening was easy, listening to what my needs were. My salesman Trevor was very helpful.All the men I met understood what I wanted, in leasing another car. All of you made it happen to me. I will recommend your dealership to those I know who are going car shopping. Thank you once again. Sincerely, Eilene Glick
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Rear door handle repair
They did a great job of getting the repairs done in a quality and timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Poor scheduling re my oil change
I made my oil change appointment for 8 AM and showed up 7:40 AM. I had told my tech that I had to be out of there early as I do shop at home and have appointments I have to get to. I said just do the oil change. At 9 AM I saw my van outside and figured it's done at last. When I asked about it I was told it was just going in. I got upset over this long delay and was told they need a 2 hour window. This is no way to cater to customers or to LISTEN to customers requests. This is the last time I will use Braman for servicing
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service and Sales
Bernardo of the Service Department was ver professional and helpful. Sam Pola, my Salesperson, is always very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Costumer
Was a good and Lerner shopping experience. I recommended
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Consumer
Braman Honda is an excellent dealership from purchase to service. The staff is extremely professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buyer Beware of this Dealer
These guys at Braman Honda of Palm Beach will get you for every nickel if you let them. I was unfortunate to have been over tired, and half way sick when I went to purchase a new car from them last week. They took full advantage of me, and wore me down through making me wait for more than an hour to finish the financing. Man they really seemed SO trustworthy too!! What a joke!! I made the mistake of saying that I probably need a co-signer because of a lack of established credit. Of course they love that! First I was told that I would pay around 8.9% interest, and I said Okay. They said I was lucky to get this deal. The price on the car was agreed to with salesman Alex Acosta who did a great job, and was the only positive in the whole experience. Alex presented an out the door price of $26K, which was a good price. He turned me over to the financing Pro Om Prakash who is a master of his trade. Such a nice, patient and funny man. Beware however that he is a WOLF in sheep's clothing. This nice man is an expert at slipping in costs without informing you. He is part magician and part hypnotist. On my bill he slipped in the GAP coverage for $790, through Progressive the same coverage costs around $110. He also slipped in the Mechanical Failure protection plan for $1576 without ever even letting me know. Add to that the service contract which he said was included. Free oil changes, etc.... Failed to mention that this too cost me $790. I also got signed up for the Road Hazard for $410 without ever being asked. Just told me I was covered for tire damage. I have a tracker installed in my car for $349, he said this was also included, but never that I had to pay for it. More strangely the price agreed to with Alex of $26K somehow turned into $27K. Can't find the paper he made me sign before it went to financing. Probably done by design. Should have known going into Om Prakash's office which was locked to the outside. Maybe to keep irate swindled customers from getting to him after they figure out what he did??? Before the signing he told me that he got my interest rate, and monthly payment down for me. Then I just was presented with a ton of papers to sign where he said there was no reason to read them, just let's sign and get it over with. My friend who co-signed even noticed that he had his hand covering some writing which turned out to be pricing info. At the very end the really long pricing document was presented, which I we signed without any explanation from him. Just sign and let's go get your car!!! So they scammed me into around $5 K in extra charges, many of which I will be cancelling. They also got over $2K in down payment. Hope they had fun with that. Be very careful if you must go to this dealership, they are very good at getting every last dollar out of you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car