Braman Honda of Palm Beach

These guys at Braman Honda of Palm Beach will get you for every nickel if you let them. I was unfortunate to have been over tired, and half way sick when I went to purchase a new car from them last week. They took full advantage of me, and wore me down through making me wait for more than an hour to finish the financing. Man they really seemed SO trustworthy too!! What a joke!! I made the mistake of saying that I probably need a co-signer because of a lack of established credit. Of course they love that! First I was told that I would pay around 8.9% interest, and I said Okay. They said I was lucky to get this deal. The price on the car was agreed to with salesman Alex Acosta who did a great job, and was the only positive in the whole experience. Alex presented an out the door price of $26K, which was a good price. He turned me over to the financing Pro Om Prakash who is a master of his trade. Such a nice, patient and funny man. Beware however that he is a WOLF in sheep's clothing. This nice man is an expert at slipping in costs without informing you. He is part magician and part hypnotist. On my bill he slipped in the GAP coverage for $790, through Progressive the same coverage costs around $110. He also slipped in the Mechanical Failure protection plan for $1576 without ever even letting me know. Add to that the service contract which he said was included. Free oil changes, etc.... Failed to mention that this too cost me $790. I also got signed up for the Road Hazard for $410 without ever being asked. Just told me I was covered for tire damage. I have a tracker installed in my car for $349, he said this was also included, but never that I had to pay for it. More strangely the price agreed to with Alex of $26K somehow turned into $27K. Can't find the paper he made me sign before it went to financing. Probably done by design. Should have known going into Om Prakash's office which was locked to the outside. Maybe to keep irate swindled customers from getting to him after they figure out what he did??? Before the signing he told me that he got my interest rate, and monthly payment down for me. Then I just was presented with a ton of papers to sign where he said there was no reason to read them, just let's sign and get it over with. My friend who co-signed even noticed that he had his hand covering some writing which turned out to be pricing info. At the very end the really long pricing document was presented, which I we signed without any explanation from him. Just sign and let's go get your car!!! So they scammed me into around $5 K in extra charges, many of which I will be cancelling. They also got over $2K in down payment. Hope they had fun with that. Be very careful if you must go to this dealership, they are very good at getting every last dollar out of you.

It didn't take too long for an oil change and transmission flush. The WiFi helps pass the time.

Thank you to Derek and Roberto for the Outstanding service and care to our cars. Derek is an exceptional technician who has maintained our 2 Hondas in excellent shape for at least 11 years. Braman should be giddy to have employees of this caliber

Driver air bag recall, had the part replaced when scheduled.

Our Sales Consultant was Bernardo LaCosta. He was WONDERFUL!!!!!!! He personally spoke to the repair department and guaranteed my wait time for a 2-3 hour repair job to be just a one and a half hour wait. I was able to attend my daughter's event at her school. I appreciated his kindness and accommodation.

After doing my research online for a 2015 Honda Odyssey I went to Braman Honda in Greenacres, FL. .Being the closest dealer to my home, this was the first and only Honda dealer I needed to use. Sabrina Boisson was the sales person who assisted us. Her professionalism and quickness leading us to a satisfactory agreement on both our parts lead to our purchase there and then. Clone Sabrina into your sales force and Braman Honda will be the force to be reckoned with!

Mr. Felix was very helpful. The facilities were quite cold though.

This is the third time I've worked with Lou Licausi and he is the only salesman I know who isn't loud, pushy or disingenuous. He makes me very comfortable while I'm in the process. I would highly recommend him to my friends.

good dealership. Salesman was great! Sam made a great first impression I strongly recommend shopping here

The service department was very busy, but they were still very nice. They got everyone checked in quickly.