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Jerry Ulm Dodge Chrysler RAM

(8,337 reviews)
Visit Jerry Ulm Dodge Chrysler RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(8,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ulm Dodge Chrysler RAM from DealerRater.

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My sales rep Al Gomez was, polite, knowledgeable and

My sales rep Al Gomez was, polite, knowledgeable and helpful. I liked the fact he was not pushy or overbearing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I purchased a used Dodge Ram pickup before year end 2022

I purchased a used Dodge Ram pickup before year end 2022 and Fernando was my sales rep. I must say, buying vehicles is not one of my favorite things to do. Fernando was the easiest to work with, no pressure, went the extra mile to make the buying experience pleasant. I will return to Jerry Ulm when looking for another pickup... and I will ask for Fernando. Thank you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service was very detailed and informative.

Great service was very detailed and informative. Finance department was also very informative and kind.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone very friendly and helpful.

Everyone very friendly and helpful. Very busy place but still a great experience. Salesman was helping multiple ppl.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very efficient and timely I drove an hour and a half

Very efficient and timely I drove an hour and a half from the Villages for a good deal. I needed it done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful and professional service.

Wonderful and professional service. Car buying can be confusing and intimidating and everyone in the dealership created a positive buying experience. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great options, amazing deals and good people.

Great options, amazing deals and good people. Will definitely be back in the future for any vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience purchasing our new Jeep

We had a great experience purchasing our new Jeep Gladiator. The Jerry Ulm team was helpful and efficient — they got us in the Jeep we wanted and made the entire process extremely seamless. I couldn’t believe how stress free the whole experience was. I’d highly recommend Jerry Ulm Jeep to anyone in the market!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely helpful and attentive, Al worked with me to get

Extremely helpful and attentive, Al worked with me to get me into a car that worked with my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing experience overall.

Amazing experience overall. Spoke to Fernando on the phone about our desired vehicle. Arrived at the dealership an hour later. Vehicle gassed up and ready for test drive. Fernando was incredibly knowledgeable about the entire vehicle. He listened to all options we were looking for and provided a vehicle that checked all of our boxes! Fernando was up front and honest throughout our entire experience! His integrity was unmatched over a lifetime of vehicle purchases as compared to other dealers/ salesmen. Will return to purchase our next vehicle from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.