Reviews
From the first time I?
From the first time I?ve needed service for my BMW X3 I?ve worked with Mirnes and I?ve always experienced nothing short of great service and care. He?s very clear and professional, and furthermore manages expectations while getting the service I continue to expect.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had an issue with the roof retraction on my 650i.
Had an issue with the roof retraction on my 650i. Nataly, as normal and consistent, took care of everything for me. the loaner was awesome and I'm considering an upgrade lol!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No drama at all.
No drama at all. Brought the car to the dealer, retrieved the car next day. All work done completely and efficiently with no action required.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike R was very helpful in helping me find my amazing car
Mike R was very helpful in helping me find my amazing car in the price point I was looking to spend. Loving my new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan and the team were great!
Juan and the team were great! They completed all the necessary work earlier than we originally thought it would take, e.g. under promised and over delivered!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience with purchase and service
Excellent experience with purchase and service department. Both the sales department and the finance department were professional and knowledgeable and made the buying process easy and enjoyable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have had my car serviced at Bert Smith for 5 years and
I have had my car serviced at Bert Smith for 5 years and am slways impressed by the excellent care given to my vehicle. Highly recommended
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best dealer I ever known, super fast and professional,
Best dealer I ever known, super fast and professional, my new car is unbelievably fast and my wife loved, I sper recommend Berth Smith BMW in Tampa
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the first time I have purchased 3 cars in a row
This is the first time I have purchased 3 cars in a row from the same dealer. That speaks volumes for me. The sell a great product and I have never met someone there who did not know the product thoroughly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The third time I have dealt with this agency, buying was
The third time I have dealt with this agency, buying was disappointing, but the service is the worst ever. An annual service three hours, lied to and said issues, they booked an appointment for 1:45 and never put the car on the lift til 4. Second and last time I ever use this agency!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase