Jackie Rush was my salesperson and he made the whole process enjoyable. I never felt pressured, but instead I felt completely supported and informed. ...I felt very comfortable with my decision due to his patience and wealth of information. I am extremely happy with my purchase. Buying a car should be a happy experience and mine certainly was. I love my car! Love Jackie Rush! Love Bert Smith BMW! I will definitely be referring business to your dealership and specifically to Jackie Rush! Thank you again for helping me to pick out the perfect car!
this was an overall great experience. everyone was very courteous, knowledgeable and friendly. our sales person, Michael Grace went above and beyond t...o ensure our satisfaction with our purchase and knowledge of the vehicle functions before driving away.
We have been looking for a new car for my wife for a couple of months. We've been to 2 Mercedes Benz and 2 BMW dealerships and finally bought a 2018 ...BMW X1 from John Grima at Bert Smith BMW. It was a pleasure to work with John. He was extremely professional and worked really hard to earn our business.
My Wife and I visited the BMW Bert Smith dealership in St Petersburg without knowing what to expect and surprisingly we were received and treated amaz...ingly well, the high level professionalism and dedication to make sure we were fully satisfied exceeded all our expectations. I would like to thank Mr Jim Cumming and his team who were fast and were prepare to offer a smooth process during our short visit where we purchased our BMW, I would recommend BertSmith to anybody who wants to be treated with no pressure in a very friendly atmosphere full of knowledge and satisfaction, Thank you Mr. Cumming.
Ordered and leased a new car from Bert Smith BMW with Michael Grace as my client advisor. He was very helpful throughout the entire process and willin...g to negotiate on price. Definitely would recommend him as a client advisor. Also good information from their BMW Genius Brandon White.
Ordered and leased a new car through Bert Smith BMW with Michael Grace as my client advisor. He was very helpful throughout the entire process and wil...ling to negotiate on price. Definitely recommend having him as your client advisor.
Michael Grace helped me find the perfect new car in my budget. Excellent. Steve, Jim, and Dino also aided in the process. Very happy!
Jordan (one of the geniuses) is great. The sales staff, financing staff are all great. I can walk in there and they treat me like I'm a new buyer. I'v...e recommended many people to Bert Smith BMW.
Inept, unprofessional, unresponsive. Escalated issue to upper management and have yet to receive a phone call or email? I am not surprised.
Good service , professional , courteous and very good