Reviews
In addition to regular schedule service, I've had
In addition to regular schedule service, I've had numerous tire issues over the last year due to a lot of construction in my area. As my service advisor, Juan has been exceptional. Always personable and professional. I trust his advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carl, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
Natalie went out of her way to facilitate the replacement
Natalie went out of her way to facilitate the replacement of the damaged fuel door of my BMW X5. She provided me with a loaner and prompt excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
From the first time I?
From the first time I?ve needed service for my BMW X3 I?ve worked with Mirnes and I?ve always experienced nothing short of great service and care. He?s very clear and professional, and furthermore manages expectations while getting the service I continue to expect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had an issue with the roof retraction on my 650i.
Had an issue with the roof retraction on my 650i. Nataly, as normal and consistent, took care of everything for me. the loaner was awesome and I'm considering an upgrade lol!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No drama at all.
No drama at all. Brought the car to the dealer, retrieved the car next day. All work done completely and efficiently with no action required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike R was very helpful in helping me find my amazing car
Mike R was very helpful in helping me find my amazing car in the price point I was looking to spend. Loving my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan and the team were great!
Juan and the team were great! They completed all the necessary work earlier than we originally thought it would take, e.g. under promised and over delivered!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience with purchase and service
Excellent experience with purchase and service department. Both the sales department and the finance department were professional and knowledgeable and made the buying process easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have had my car serviced at Bert Smith for 5 years and
I have had my car serviced at Bert Smith for 5 years and am slways impressed by the excellent care given to my vehicle. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best dealer I ever known, super fast and professional,
Best dealer I ever known, super fast and professional, my new car is unbelievably fast and my wife loved, I sper recommend Berth Smith BMW in Tampa
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
