Reviews
First Scheduled Service on 2025 BMW X5 was efficient and
First Scheduled Service on 2025 BMW X5 was efficient and professional. On time service; kept me informed and answered all my questions in reference to how to best deal with the software.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another Great experience at Bert Smith BMW!
Another Great experience at Bert Smith BMW! Roger was professional, knowledgeable, and made the entire process smooth and enjoyable. Highly recommend this dealership for excellent service and a hassle-free car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fine service, expensive though.
Fine service, expensive though. Really, fo I need 25 words to describe a service call??? No I do not. Thus is why I never rate my service calls
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael was very helpful, informed, and found exactly
Michael was very helpful, informed, and found exactly what we wanted. It was the smoothest buying process we?ve ever had. We have high expectations for future service as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While never happy about having to take the car in, the
While never happy about having to take the car in, the experience was, always extremely pleasant. From the prompt response to my phone call, understanding my concerns and explaining the necessary repairs, to the checkout process, my Service Tech was top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alex did a superior job and stayed on top of everything
Alex did a superior job and stayed on top of everything keeping me updated through out the process. He was very hands-on with the the mechanics making sure everything as being completed and repaired as needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service!
Excellent service! I have been a customer for over 20 years & have a relationship with service provider who knows how I prefer to not hang around. They know how to streamline my needs perfectly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bert Smith has always been an A-1 dealer for all your
Bert Smith has always been an A-1 dealer for all your needs, A to Z. I highly recommend them. Great place for all your vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our salesperson was Gio and he was amazing.
Our salesperson was Gio and he was amazing. We leased a car and the whole experience was very positive. The price was fair and the car is exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent, knowledgeable, and friendly.
Excellent, knowledgeable, and friendly. Perfect blend for easy car buying experience. Initial negotiation on the phone. Car was ready for inspection upon arrival. Car was clean.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase