Reviews
New Car Purchase
Very professional and good experience. Planned to buy an Audi but due to salesman and car quality went BMW route
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Glenn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Schedule maintenance
Very professional they explained the maintenance via video outstanding
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carlos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Z4 purchase
One of the best car buying experiences I?ve ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ponziano, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Oil Change
As always, waiting for my car is a pleasantly. A well stocked pantry and more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Julio, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Excellent service for M340
Mirnes Cukojevic was so very helpful in quickly getting me in for service and arranging for a ride to work. He has great attention to details and very informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Bert Smith BMW! If you have any further questions, please give us a call. We're always happy to help!
Purchased a new car
My experience with Bert Smith BMW was incredible. Roger and his team was amazing. Thank you so much for making my dreams come true. I love love love my X3.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pauline, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. If you have any further questions, please give us a call. We're always happy to help!
Great BMW experience!
Great experience starting a service history with Bert Smith BMW. Alex in Service is very knowledgeable and responsive and I plan to have all my services done there with him. Nice place and plenty of knowledgeable people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Back on the Road
I pulled into Tampa on a Saturday morning after a 3 hour drive to visit my daughter arriving with a flat tire on my Goodyear run flats. After several local stops at various tire shops with no luck, i pulled into Bert Smith BMW about 2;30 in the afternoon and they had the tire in stock and got me back on the road. Their charges for the repairs were very fair and I really appreciated them getting me in late on a Saturday afternoon. Many thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Greg Miller
Our sales person was exceptional. He did everything possible to help. And made our purchase easy and fast. He provided excellent service with understanding. Incredible person and salesman. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Zaire, thank you for your kind review; we are happy to pass along your comments to the team here at Bert Smith BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Bert Smith and Juan are terrific to work with!
Juan, the service manager was great! Very professional and thorough. Excellent communications with me through the process of evaluation and repair!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Bert Smith BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!