Reviews
Owen Williams was professional, polite, and attentive to
Owen Williams was professional, polite, and attentive to my needs/wants. There was a lot of back and forth, especially regarding my trade in. The deal was acceptable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Meg, We kindly appreciate you taking the time to write this great review. We love hearing from customers and it is encouraging to hear about your trade in experience. Owen will be thrilled to hear your very kind words, thank you.
I had a great experience at Crown Acura thanks to Gillian
I had a great experience at Crown Acura thanks to Gillian Barnes. We had a very short window to buy our daughter a car for her 18th birthday. We had gone to several dealerships and couldn’t find what we were looking for. The selection of cars and warranty provided at Crown Acura was beyond what I had seen at other dealerships. When I called about a specific car and stated that it could take us a while to get there with traffic, Gillian Barnes insisted we stop in and offered to stay late to show us the vehicle. She took her time to share details about the car and answer our questions. We ended up buying the car that night and she ensured it was washed, although many had already left for the night. Her genuine care, patience and customer service skills went above and beyond our expectations. And our daughter freaked out when we surprised her with her new car! ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for you leaving Gillian this flawless review! We are honored to have had the opportunity to work with you and we are glad that Gillian provided you with 5-star service. We are pleased to know that she took her time to answer your questions, share details about the car, ensured it was washed and genuinely cared. We warmly congratulate your daughter on her new vehicle- behalf of the entire Crown Acura team!
This is my 2nd purchase from Crown Acura, and it was a
This is my 2nd purchase from Crown Acura, and it was a great experience. Thank you Crown for making this an easy transaction, with no stress…. Andy Lewis
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy, Providing first class service is so important to us here at Crown Acura and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience great and your transaction easy with no stress. Congratulations on your new vehicle- behalf of the entire team!
Thank you, and I was referred to Crown Acura by a friend who was a repeat client. I found myself doing the same. When something is good, you hear it through the grapevine…
Very happy with the purchase of Acura MDX.
Very happy with the purchase of Acura MDX. The sales person Richard Morris was nice, polite and knowledgeable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katarzyna, Providing impeccable service is so important to us here at Crown Acura and we are glad that Richard's efforts met your satisfaction! We are thrilled to know that he was nice, polite and knowledgeable. Congratulations on your new Acura MDX- behalf of the entire team!
Went for needed maintenance service.
Went for needed maintenance service. John Shaw responded immediately to my email with a next morning service appointment. His know how and obvious work ethic were impressive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Katherine, We are grateful for you leaving John this stunning review! We are pleased to know that he responded immediately to your email the next morning and his work ethic was impressive to you. We hope to serve you again in the future.
Jo was very on the ball with my selection and sales
Jo was very on the ball with my selection and sales process. I received a call in response to my online query almost immediately. She arranged for the car I’d expressed interest in for a test drive and inspection. Everything I had asked for with the sales process was achieved in a smooth and timely fashion. From finance to service, everyone was friendly and professional. I’m looking forward to a great relationship with the dealership. Thank you, all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, We appreciate you for leaving Jo this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jo provided you with top notch service. We are delighted to know that she was friendly, professional and very on the ball with your selection/sales process. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!
This is a great dealership with a great sale and service
This is a great dealership with a great sale and service team. My salesman JD is very knowledgeable and went out of his way to get me the best car and price for my budget. Will continue to have my car service by their service team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AJM, Thank you for leaving JD this positive review! We are happy to know that he was very knowledgeable and went out of his way to get you the best car/price for your budget. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Acura team!
Smooth, exciting, friendly, and welcoming.
Smooth, exciting, friendly, and welcoming. Owen, Mike, and Jay the best guys ever! Very helpful, and made everything so easy! The moment you walk in you feel welcomed and treated like family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeremy, Providing immaculate service is so important to us here at Crown Acura and we are glad that Owen, Mike and Jay's efforts met your satisfaction! We are thrilled to know that they are the best, very helpful, made everything so easy, made you feel welcomed and treated you like family. Congratulations on your new vehicle- behalf of the entire team!
Crown Acura always provides good service.
Crown Acura always provides good service. Batt Bartley is a good service advisor and keeps you informed of the worked being done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
D Johnson, We are grateful for you leaving Bart this stunning review! We are pleased to know that he is good and kept you informed of the work being done to your vehicle as always. We look forward to continue serving you in the future when the time comes.
Chris Duncanson and the finance team blew my expectations
Chris Duncanson and the finance team blew my expectations out of the park. They stayed 2.5hr longer than the scheduled time on a Saturday to get the deal done. Very professional and helpful throughout the entire process. Would definitely refer friends and family to this location for all their car purchasing needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Onix, We appreciate you for leaving Chris this marvelous review and recommendation! We are delighted to know that he blew your expectations out of the park, was very professional and helpful throughout the process. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!