Reviews
Always a pleasant experience coming to Val Ward for my
Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive.
Always a pleasant experience coming to Val Ward for my
Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After receiving notice of a recall on our 2024 Cadillac
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle.
After receiving notice of a recall on our 2024 Cadillac
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received great service at Val Ward, the people are
I received great service at Val Ward, the people are professional and courteous. My service advisor kept me updated on my vehicle service.
I received great service at Val Ward, the people are
I received great service at Val Ward, the people are professional and courteous. My service advisor kept me updated on my vehicle service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfied with both Jane and Dave for handling my
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby.
Very satisfied with both Jane and Dave for handling my
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Know how to make a sale or the wife was easy.
Know how to make a sale or the wife was easy. I was looking for a Chevy.
Know how to make a sale or the wife was easy.
Know how to make a sale or the wife was easy. I was looking for a Chevy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great group of experienced personnel.
Great group of experienced personnel. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price.
Great group of experienced personnel.
Great group of experienced personnel. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phenomenal service and great team took care of me.
Phenomenal service and great team took care of me. Highly recommended this Cadillac dealership. Justin was great
Phenomenal service and great team took care of me.
Phenomenal service and great team took care of me. Highly recommended this Cadillac dealership. Justin was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Val Ward has been servicing my vehicles for over 15
Val Ward has been servicing my vehicles for over 15 years. I have Always been satisfied!! Excellent customer service
Val Ward has been servicing my vehicles for over 15
Val Ward has been servicing my vehicles for over 15 years. I have Always been satisfied!! Excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome service fast and great jose and karina took
awesome service fast and great jose and karina took awesome car of us highly recommend
awesome service fast and great jose and karina took
awesome service fast and great jose and karina took awesome car of us highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with my experience at Val Ward
I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and easy to talk to and really understood my concerns. If I need anything else I will definitely call David at Val Ward Cadillac
I was very pleased with my experience at Val Ward
I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and easy to talk to and really understood my concerns. If I need anything else I will definitely call David at Val Ward Cadillac
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair