Reviews
First class service. Michael is Exceptional. We purchased...
First class service. Michael is Exceptional. We purchased new MDX and could not be happier w/Michael as our Advisor. He went through the car in detail on how to use all the knobs, settings and buttons. Advised us to contact him if we had any questions or needed a refresher on the settings. We recommend Michael to our friends and they have purchased cars. We would not go anywhere else. Thanks Michael! Thanks Scanlon Fort Myers for Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for shopping with us! We are happy you decided to "Camp" in a new MDX. We appreciate the feedback about Michael and the 5 stars for Dan.
Very courteous and provides lots of information and...
Very courteous and provides lots of information and keeps all appointments on time. I recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars, Susan!
Another fantastic service visit on Monday 26 July 2021....
Another fantastic service visit on Monday 26 July 2021. This time it was a 4 wheel alignment n a check of the transmission for a service bulletin for hard shifts. Found out some dealer previously had over filled the tranny. Scanlon service department removed excess fluid and now my car shifts smooth as it is designed. Very impressed once again with their service personal. Clay Kvetko was my advisor this time and as expected was awesome. I just can't imagine going to any other dealership for my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Without great customers like you we wouldn't be here. Thank you for the fantastic review of Clay and our dealership.
Without awesome dealers like Scanlon, I wouldn't be leaving awesome reviews. Well earned for your dealership. I wish all others of all brands could be as good as you people. Clay does his job extremely well. While towing our jet ski's around today the transmission is shifting absolutely perfect. Night n day difference in how the vehicle performs compared to what it acted like before my service visit the other day. Your service people could have just said well that is how a ZF9 tranny functions, but they dived into the diagnostics and figured it out fast and right. My wheel alignment is so perfect also. I am just so impressed with my MDX and knowing if I have an issue that I can not resolve myself that your people are there to get things sorted out n back to normal in a very prompt manner as well as very affordable.
Clay is EXCEPTIONAL!! The Best service experience by far,...
Clay is EXCEPTIONAL!! The Best service experience by far, better than prior services we’ve had with Lexus and Porsche!! We had a part fail while traveling down and Clay was able to get the part quickly and get us going quickly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First class service. Clay is a great guy and was beyond...
First class service. Clay is a great guy and was beyond patient. We went home to Chicago in May before a part came in and he held it until we got back in late June! Will always have my car Serviced with Scanlon when we are in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We do strive to be the best for our clients! Thank you for sharing this review here online.
Clay Kvetko did an excellent job for me at Scanlon Acura...
Clay Kvetko did an excellent job for me at Scanlon Acura in Fort Myers Florida , very courtious and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Joe, we appreciate the 5 stars!
Well what a different experience - having just purchased...
Well what a different experience - having just purchased two used cars in two different states Floridas and California, in two months. My Scanlon experience was easy, smooth and straightforward, no tricks, no turns no extra products being mandated onto you, and no avoidance and confusion on the numbers. Just simple and straightforward. A night and day experience from my first transaction. Sam and all were great and patient with me and our transaction - made difficult by our just relocating from overseas. Anyway we will see how we go with the car over time, but the purchase experience was fantastic.Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A review that compares two experiences is a great way to showcase how we do business here at Scanlon. Thank you for sharing this to others here on DealerRater, and thank you for your business.
By far the best car buying experience, if you’re looking...
By far the best car buying experience, if you’re looking for a car go see Sam he’s the best! We came in for a tech package Mdx and left with a fully loaded Aspec !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Henry, thank you for sharing your experience here with Sam. We are glad he treated you well and got you upgraded to the A-Spec!
Michael Messina took very care and spent plenty of time...
Michael Messina took very care and spent plenty of time , satisfaction excellent He was reccomended by a friend and past owner which proved to our benefit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I inquired about an MDX online and within minutes I...
I inquired about an MDX online and within minutes I received a call back from Mike. He was polite, professional and great to work with. I was able to explain exactly what I was looking for and how I wanted to process to work. Within 30 minutes, Mike had spoke to his manager, called me back and offered me the exact terms I was looking for. We did the financing online and the next day all I had to do was basically walk in, sign and drive. Everyone was very pleasant and the facility is great! I cannot say enough about how great of a process this was!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car