Reviews
Excellent purchase experience from start to finish....
Excellent purchase experience from start to finish. Brent was personable and patient, Reilly explained financing thoroughly and Paul approved several requests. Awesome teamwork, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with others here on DealerRater! Enjoy the new vehicle
We worked with Heather Cotorakas and Suzanne on out of...
We worked with Heather Cotorakas and Suzanne on out of state purchase and working with them was great. Heather made the process easy and had great attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review all the way from across the USA! We can't wait for your vehicle to arrive, you are going to love it!
The best!
We go to Ft Myers Lexus (The Best) when ever we need a car. We look for Gary Behnken when we go there. Always! That is because we have never been disappointed and we always did better than we hoped for. This Lexus is The Best around (we tried Naples too) and Gary is as reliable as the Lexus car itself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gary has been here almost 25 years now. We are very proud to have him here on the Team. Thank you for the great review!
Great service!
Great dealership. The best! Clean, kind, fast, knowledgeable and RELIABLE. Gary Behnken is our man when we go car shopping. Reliable, fast, knowledgeable and kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review about our store and Gary!
Bought my third Lexus from Scanlon Lexus and my second...
Bought my third Lexus from Scanlon Lexus and my second car from Heather. Great service and such nice people at this dealership! Thought about buying a different car this time but I feel so comfortable at this dealership I went back again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Susan, thank you for letting us know Heather is your go to contact here at Scanlon. We appreciate your repeat business over the years. Enjoy your new vehicle!
Experience
I've dealt with Scanlon many times over the years. They have never failed to provide only the highest level of professionalism! I would recommend this company to anyone in search of a vehicle! It was a pleasure working with Paul Lombardo when purchasing my last Lexus, Keith Ullberg is excellent at handling any routine service that might be needed, and Eric Mueller is quick and thorough in answering vehicle questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued patronage with our dealership, and your fantastic review! Thank you
We have a 2007 RX 350 and we love driving our Lexus. We...
We have a 2007 RX 350 and we love driving our Lexus. We had the water pump break while driving back from Venice.and almost back to home in PG. Scanlon of Lexus took great care of our car and us! Keith helped service our car. He is an excellent service advisor. We got our car back anc it runs great again. Thank you for always coming thru for us. Highly recommend this car dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having a major issue like a water pump failing is never a good situation. We are very glad Keith got you all fixed up! Thank you for the review
I love this dealership, I’m on my fifth vehicle from...
I love this dealership, I’m on my fifth vehicle from here. Frindly staff, Dan Hoffman is the best service advisor, always understands my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know Dan and Wagner continue to be excellent representatives of Scanlon Lexus customer service.
Buying a New Lexus
Met Gary Behnken of Sales and discussed the Purchase of Our New Lexus. He was very professional and knowledgable. We will definitely ask for Him when We are going to buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know Gary took great care of you during your visit!
Prospective Buyer
Gary Behnken took the time to explain all the benefits of the Model I was interested in. I have not bought yet but when I am ready I will buy from Gary at Scanlon Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the review! We hope to earn your business.