Skip to main content
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent purchase experience from start to finish....

Excellent purchase experience from start to finish. Brent was personable and patient, Reilly explained financing thoroughly and Paul approved several requests. Awesome teamwork, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with others here on DealerRater! Enjoy the new vehicle

We worked with Heather Cotorakas and Suzanne on out of...

We worked with Heather Cotorakas and Suzanne on out of state purchase and working with them was great. Heather made the process easy and had great attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review all the way from across the USA! We can't wait for your vehicle to arrive, you are going to love it!

The best!

We go to Ft Myers Lexus (The Best) when ever we need a car. We look for Gary Behnken when we go there. Always! That is because we have never been disappointed and we always did better than we hoped for. This Lexus is The Best around (we tried Naples too) and Gary is as reliable as the Lexus car itself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gary has been here almost 25 years now. We are very proud to have him here on the Team. Thank you for the great review!

Great service!

Great dealership. The best! Clean, kind, fast, knowledgeable and RELIABLE. Gary Behnken is our man when we go car shopping. Reliable, fast, knowledgeable and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review about our store and Gary!

Bought my third Lexus from Scanlon Lexus and my second...

Bought my third Lexus from Scanlon Lexus and my second car from Heather. Great service and such nice people at this dealership! Thought about buying a different car this time but I feel so comfortable at this dealership I went back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Susan, thank you for letting us know Heather is your go to contact here at Scanlon. We appreciate your repeat business over the years. Enjoy your new vehicle!

Experience

I've dealt with Scanlon many times over the years. They have never failed to provide only the highest level of professionalism! I would recommend this company to anyone in search of a vehicle! It was a pleasure working with Paul Lombardo when purchasing my last Lexus, Keith Ullberg is excellent at handling any routine service that might be needed, and Eric Mueller is quick and thorough in answering vehicle questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued patronage with our dealership, and your fantastic review! Thank you

We have a 2007 RX 350 and we love driving our Lexus. We...

We have a 2007 RX 350 and we love driving our Lexus. We had the water pump break while driving back from Venice.and almost back to home in PG. Scanlon of Lexus took great care of our car and us! Keith helped service our car. He is an excellent service advisor. We got our car back anc it runs great again. Thank you for always coming thru for us. Highly recommend this car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Having a major issue like a water pump failing is never a good situation. We are very glad Keith got you all fixed up! Thank you for the review

I love this dealership, I’m on my fifth vehicle from...

I love this dealership, I’m on my fifth vehicle from here. Frindly staff, Dan Hoffman is the best service advisor, always understands my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Dan and Wagner continue to be excellent representatives of Scanlon Lexus customer service.

Buying a New Lexus

Met Gary Behnken of Sales and discussed the Purchase of Our New Lexus. He was very professional and knowledgable. We will definitely ask for Him when We are going to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Gary took great care of you during your visit!

Prospective Buyer

Gary Behnken took the time to explain all the benefits of the Model I was interested in. I have not bought yet but when I am ready I will buy from Gary at Scanlon Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the review! We hope to earn your business.