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2021 consumer dealer award
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2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Lexus from DealerRater.

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Always very helpful and timely.

Always very helpful and timely.I was given an emergency seervice appointment on short notice.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service.

Great service. Pleasant waiting area - even snacks! Loved the video report of the service provided.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service always!

Great service always! Accommodating and friendly. Gives estimates and makes helpful suggestions as to needed services.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Steven was our Rep he was fantastic he couldn’t have been

Steven was our Rep he was fantastic he couldn’t have been more helpful and informative

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I brought my car in for the service and I was waited on

I brought my car in for the service and I was waited on by Stephy and she kept me informed of the whole process. She was very nice and kind!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service did a great job of getting the work done

Service did a great job of getting the work done efficiently and Steve was awesome as well!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They have always done a good job.

They have always done a good job. I had a 10:00 appointment and got in at 10. Was told it would take 2 hours and it took 2 hours and 15 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Friendly, professional and efficient staff and service

Friendly, professional and efficient staff and service with today’s service appointment. Easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. Please let us know if there is anything else we can do for you; we are more than happy to help!

Consumer response

Just another positive appointment with no issues. Great dealership and staff

Noah and Alex were both very helpful; Noah Is new but

Noah and Alex were both very helpful; Noah Is new but professional & Alex helped me understand more of my technical issues.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Noah and Alex to be so supportive during your experience here at Lexus of Fort Myers. Please let us know if there is anything else we can do for you; we are more than happy to help!

Service was excellent!

Service was excellent! Noah was awesome! Checked out & corrected some small issues! See you for next service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Noah at Lexus of Fort Myers. If you have any further questions, please don't hesitate to reach out!