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Naples Luxury Imports

(1,290 reviews)
Visit Naples Luxury Imports
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30pm–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (239) 249-3135 (239) 249-3135
Used (239) 249-3137 (239) 249-3137
Service (239) 249-3642 (239) 249-3642

Reviews

(1,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not the greatest they responded to my Google review of

Not the greatest they responded to my Google review of them with the posting of a genetic phone number and no point of contact. Even though they claimed they wanted to make things right it seems like they didn't want to make much of an effort. Don't exhaust your time with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Raymond, we regret to hear that you had this experience with us. If you'd be willing, please contact our Manager at (239) 920-5912. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

They picked us up at the airport they had everything

They picked us up at the airport they had everything ready everything lined up everything was professional and top-notch this dealership is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

We appreciated working with Jacob Agin on our recent

We appreciated working with Jacob Agin on our recent pre-owned car purchase. He was very helpful and patient with our questions. He was also very accommodating with our schedule. We highly recommend him. Thank you Jacob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This was my second vehicle purchase from Naples Luxury

This was my second vehicle purchase from Naples Luxury Imports. They are very easy to work with and highly responsive. Austin has been a great advocate and works closely with us, keeping us apprised of all details and opportunities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve been to many dealerships, but Jacob truly stood out.

I’ve been to many dealerships, but Jacob truly stood out. He was the most honest and helpful salesperson I’ve ever dealt with. No pressure, no games—just straight-up professionalism and genuine care. He helped me find and purchase my dream car with ease and confidence. If you’re looking for someone who actually listens and goes the extra mile, Jacob is your guy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everything from top to bottom was first class.

Everything from top to bottom was first class. I can't imagine going anywhere else. They were on time. The price was fair. I actually enjoyed the buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Peter, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I purchased my wife’s dream car last month for Christmas

I purchased my wife’s dream car last month for Christmas gift and frank Arseni really went for and beyond the call of duty. What an amazing experience we had dinner with him. By far, this has been the absolutely best carbine experience we ever experienced. Thank you, frank and thank you you Naples luxury car team for making this transaction so smooth Car was even delivered to me on a Saturday night 9 PM by this fantastic driver that took good care of our car and you made sure that it was delivered as clean as when he left the dealership. I highly recommend frank Orsini and Naples luxury car dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I live in Key West and was referred to Naples Luxury

I live in Key West and was referred to Naples Luxury Imports by a friend who’s purchased or leased 3 vehicles from Naples Luxury Imports. Service is what sells cars for me and honestly it was hard for me to believe the overall level of commitment I experienced from Naples Luxury Imports. I was overwhelmed and felt the need to write my fist review. I am giving Naples Luxury Imports a 5-star rating in the overall car buying experience. And 6+ star rating with the service Fran Viehman provided for me. To anyone in search of the same kind of experience I had call Naples Luxury Imports. They are the clear winner for the best overall automotive experience I’ve ever had! Jack Smith Owner Pirate Radio Key West

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best buying experience.

Best buying experience. Quick and easy. Treated my wife and I like part of the family. Before I even committed to buying a car Frank introduced me to everyone and showed me around all the departments. He knew a lot about the car we were looking at. When I walked in the dealership I wanted someone with lots of experience. Frank introduced himself and I asked how long he had been working there 16 years he said...Perfect! The best part is he's funny as well. Go see Frank!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Austin was very professional answered all my questions.

Austin was very professional answered all my questions. I would recommend Naples Luxury Imports to anyone looking for a luxury vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.