Germain BMW of Naples

Professional and made the purchase and trade of my vehicle very easy. I will definitely use Chris and Germain for any future purchases. Very satisfied

Our experience with Germain BMW has been positive so far. One suggestion... When we ordered our new BMW535iX, nothing was mentioned about the Zxylon coat. We learned about it at delivery of our car. This required two additional trips to the dealership from Marco Island. We think this should be offered at the time the car is ordered so it can be on the car when we take delivery.

Peter was great, he processed all our paper work in the morning and we had our new car in the evening. Peter and his team waited for us to arrive and had us in and out in 15 minutes. Amazing dealership, Pleasant finacial team with amazing customer service. Thank you, Peter & The Germain BMW Team....

Overall experience was fantastic. Customer service was polite, professional, and proficient. Vehicle selection is extensive, showroom is immaculate, and I was served a hot cup of coffee. Happy camper, indeed.

My experience in your lovely show room was great as I have checked above. Jim McGinn was extremely courteous, knowledgeable and patient and feel very comfortable in calling on him with any questions regarding the many functions of my new car. I would highly recommend your dealership (and Jim) to any of my friends who might be looking to buy or lease a new car.

Upon seeing a BMW on the Germain BMW website that matched the criteria of the vehicle I was in the market for, I contacted their dealership. Greg Schneff was assigned to be my sales associate. From the very beginning, Greg made me feel comfortable with Germain BMW. Due to business comittments and unable to fly down from NC to inspect the vehicle, I was naturally apprehensive about purchasing on the phone. Greg assured me of the quality, appearance, and mechanical condition of this BMW. I purchased on Wednesday, Greg arranged for an auto transporter to deliver to my door in NC, and the car arrived on Friday. The BMW was as Greg had described, only better !!! No complaints, the car shows as new and am very pleased with my purchcase. Greg and his staff keep me well informed throughout the entrie process. Their finance department explained in detail the financing options as well as the available extended warranty options. At no time was I ever presssured to either purchase the vehicle nor the extended warranties. Overall a very pleasant experience which was enabled by a competent, courtesous, and professional staff at Germain BMW. I would certainly recommend this dealership and Greg Schneff to anyone in the market for a new or used vehicle, you will not be disappointed.

As usual, I had a great experience working with Jim McGinn at Germain BMW. It really is nice how they've managed to streamline the whole process. I was out of there with my new car in less than an hour!

A great experience. We were pleasantly surprised (some of our other experiences in Naples haven't been great). Very helpful, without being obnoxious. Would recommend dealer and Chris Bryant to friends.

We visited the germain BMW to buy our new car. Our experience was very good. Kevin did everything possible to make us feel comfortable. Thank you all.

I searched for a specific year and model car for about three weeks on line and at dealerships, I knew what I wanted and when I saw a previously owned Volvo at Germain BMW on a holiday weekend I sent an E-mail and I was surprised to receive a quick response in an offer to help me. I invited them to contact me ASAP and on Monday morning, Labor Day, Greg Schneff called and asked what he could do to help me. We struck a deal over the phone, I gave them a credit card deposit and picked up my car that afternoon. By the way Germain BMW is 149 miles from my home and they filled my tank, gave me a box of chocolates and thanked me for my business as I pulled out. Thank you Greg and Germain for making my purchase a pleasure. Sincerely, Ricard Caporuscio