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Naples Acura

(2,272 reviews)
Visit Naples Acura
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 19 awards
2024 state dealer award 2021 national dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 790-8038 (866) 790-8038
Used (877) 666-9196 (877) 666-9196
Service (888) 816-9509 (888) 816-9509

Reviews

(2,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Acura from DealerRater.

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Just bought my first Acura yesterday with Norm‘s help…

Just bought my first Acura yesterday with Norm‘s help… Norm went above and beyond and made it a great experience…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulation on your first new Acura and thank you for your feedback! Norm is amazing. He always goes above and beyond for his customers and tries to efficiently guide his customers through the sales process. We greatly appreciate your purchase!

Purchasing a new Acura mdx was a pleasure.

Purchasing a new Acura mdx was a pleasure. Salesman was excellent and professional in explaining the new technologies and sales manager was professional. Always a pleasure at Acura

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Gary for your purchase and for your kind words! We try our hardest to earn you business every time you visit our dealership. Enjoy your beautiful new MDX!

3rd time purchasing an Acura.

3rd time purchasing an Acura. The experience once again was amazing. Omar and Tristen have always treated us like family. They never make us feel like they "just want to sell a car" they make sure they find the right fit for our needs. I look forward to buying another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dawn for your purchase and for your loyalty to Naples Acura! Tristan and Omar are an amazing duo. They will both listen and help identify the perfect vehicle based on your needs and wants. Their end goal is to deliver the car and the experience to all of their customers. Enjoy your new Acura!

Dealer response

Hi Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

So happy to have an amazing service department that?

So happy to have an amazing service department that?s so had to find these days. Highly recommended. All employees are so accommodating and nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Tammy for your feedback and for choosing Naples Infiniti for your service needs! We greatly appreciate your business!

Everything went very well.

Everything went very well. The part they ordered were in and the installation went well. The service adviser, Jonathan communicated very well throughout the time I was at the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jean for trusting your vehicle to Naples Acura and for your comments! Jonathan is very good at communicating and setting expectations with his customers.

Easy in and out?

Easy in and out?.Uriel took care of my issue quickly and professionally! Always like the dealership, and the facility when I bring my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Catherine for your kind words and for choosing Naples Acura for your service needs! We greatly appreciate your business!

Service like usual was amazing thank you for your

Service like usual was amazing thank you for your professionalism. We will recommend anytime Service like usual was amazing thank you for your professionalism. We will recommend anytime

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Alain for choosing Naples Acura for your service needs and for your comments. We greatly appreciate your recommendations!

Purchased a used car.

Purchased a used car. The dealership was fantastic from Steve my salesman to the Manager Omar. Everything we agreed to was honored. Very honest and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Joseph for your purchase and for your review! We try our best to earn your business every time you visit our dealership. Enjoy your new ride!

Very well pleased.

Very well pleased. Alison is well-suited to the task. She?s very knowledgeable as well as very personable. Always more than satisfied with whatever service is performed on my car. Kudos to the whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Leonard for your comments and for your shout out for Alison. Alison is very knowledgeable and very customer focused and will always try to keep you informed when you car is in for service.

My Acura Dealership in Naples, Florida is the best

My Acura Dealership in Naples, Florida is the best Dealership I have ever had an experience to do business with. Uriel is my main contact and he has always made sure that everything I needed done to my car is handled was done in the most professional and accurate way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Ferrari for your accolades and for the 5 stars! Uriel is very thorough and and very customer focused. He will always go the extra mile for his customers.