Reviews
A great experience
This is the second car I have purchased from Naples Acura, and each experience was truly a pleasure. Our salesperson, Francesca, was extremely knowledgeable about the vehicles and made the entire car-buying experience most enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terio, Thank you for taking the time to share your experience with us and for allowing us to earn your business again! Congratulations on your new car! We're so glad to hear you enjoyed working with Francesca! She certainly knows a lot about the Acura brand and features of each model, and will always make sure you drive away confident and comfortable in your new car. We hope you are enjoying your new car so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
The best experience!
I had the pleasure of meeting Matt when I stopped for a engine light on diagnosis on my VW Beetle. I was greeted by him and was fully explained to me what we might be dealing with. Few minutes later the problem was diagnosed and fixed on the spot and I was on my way. Matt was extremely knowledgable and professional on his skills like I have never seen. Thank you Matt and Naples Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Farhadb, Thank you for taking the time to share your experience with us and for allowing us to earn your business! It is so great to hear that Matt & team were able to get your engine light issue resolved quickly and got you going on your way. We'll look forward to seeing you again, but hopefully not for any other problems! Best Regards, Naples Acura
Outstanding dealership and personnel
They must be doing something right as I have purchased a MDX, purchased an ILX, and have leased 2 RDX's from this dealership and salesman Norm Johnson. Norm goes above and beyond what is expected. He even came out to my house on his day off to set up the garage door link on my new RDX. What more can I say except outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RDXer, Thank you for taking the time to share your experience with us and for allowing us to earn your business throughout several Acuras! Congratulations on your newest! It is always wonderful to see these kinds of reviews from our repeat clients, it really lifts our moral to know our dedication to delivering the car and the experience pays off. We hope you are enjoying your new car so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Great experience
Thanks for the great experience buying my new Acura. Explaining all the features and getting me fully ready to go. Outstanding job. Thanks for doing the extras other dealers don’t.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Audi Buyer, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! We're so glad to hear that you enjoyed working with our team and they went that extra mile during your purchase. We hope you are enjoying your new car so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Transparent, informative, and friendly!
I recently purchased a new RLX from Acura Naples. The entire experience was pleasant and stress-free. My sales agent, Michael Meador, was friendly, transparent and super knowledgeable and accommodating. I would strongly recommend both the dealership and Michael ("Sparky'). I was always informed about how the dealership came up with the pricing, the status of the vehicle (mine was not in stock) and suggested follow on services if interested. I never felt pressured. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phillip, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura RLX! We're so glad to hear you enjoyed working with Sparky! He really knows how to make your purchase experience a great one. We hope you are enjoying your new car so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
COMFORTABLE WITHOUT PRESSURE
I HAVE BEEN PURCHASING ACURA'S FOR OVER TWENTY YEARS AT THIS DEALERSHIP IN NAPLES. NEED I SAY MORE! THE SERVICE AND ATTENTION TO MY NEEDS HAS ALWAYS BEEN APPRECIATED.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car, Thank you for taking the time to share your experience with us and for allowing us to earn your business for over 20 years - that is the greatest compliment! Congratulations on your newest Acura! We are humbled that you return to our showroom for each new Acura and our team ensures that each time is wonderful! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Purchase
The purchase of my new car was very easy as Karla did a wonderful job. She was very knowledgeable about the car and amendable to my concerns. She later told me that she had studied the car and all the features which was great as the car is very complicated. I would definitely recommend Karla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cathy, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! We're so glad to hear you enjoyed working with Karla! She certainly knows a lot about the Acura brand and features of each model, and will always make sure you drive away confident and comfortable in your new car. We hope you are enjoying your new car so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
OMG! What can I say...We had the best car buying...
OMG! What can I say...We had the best car buying experience we’ve ever had. Norm was so professional and fun to work with. The entire dealership was top notch! Found the perfect vehicle at a great price and will recommend this dealer to all of our friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nloubier, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new car! It is so great to hear that Norm and our team were able to make this the best dealership experience you've ever had - that is what we strive for! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Very Positive Experience
Everybody at Naples Acura was friendly and helpful. We were not planning to get another Acura, but after meeting with Matthew and Scott and the offer they made, we decided to stay with Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perk, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! We're happy to hear that you decided to stay with Acura. We hope you are enjoying your new one, and we'll be looking forward to seeing you again! Best Regards, Naples Acura
Absolutely a 5-star wonderful experience!
Cris Domingues did a great job presenting/selling us a 2018 Mercedes . If you haven’t met this dealership & TEAM you’re missing out. Awesome experience! Russ, Joe & Scott also added to the experience. Our first time in the dealership but we will definitely be back. Greg & Connie Hultman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg & Connie, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Mercedes! We're so glad to hear you enjoyed working with Cris, and the rest of our team! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura