Reviews
Working with Bob Nesbit was a great experience
My sales person, Bob Nesbit, was recommended by a friend. He proved to be friendly, knowledgable, gave me some very valuable advice, and took the time to ensure that the car was the right fit for my wants and needs. There wasn't the typical "back and forth" between sales and management that I so hate. They made a very good proposal right off the bat, and after a tiny bit of tweaking, we struck a deal that I think was very fair to both parties. When I picked up my new car, Bob spent a lot of time with me showing me how to use all the features and explaining what to expect in service from their store. It was an excellent experience. Thank you, Bob! I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
scanrm, Thank you for taking the time to share you experience. I am so glad Bob was able to guide you in the right direction. Please feel free to reach out if you have any additional questions regarding the operation of the vehicle or any other automobile needs. Thank you for your business and we look forward to seeing you around the dealership. Best Regards, Ross Levy General Manager Naples Acura
1st Time Buyer
Made my first time buyer experience more than amazing and easy! TC was so nice to work with and very helpful. Very Highly recommended and will continue to buy my cars from TC and this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
scushing3, Thank you for taking the time to share your experience. I am so glad TC was able to make your first buying experience so enjoyable. It sounds like he may have a customer for life. We hope you are enjoying your new ILX and please feel free to stop by and get it washed when you are in town. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura
Great experience
What a great experience! From the car being under the cover-it was raining, to leaving the dealership with a car I love. Matt and his team were awesome! I have and will continue to let people know how please I am.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
djprice57, Thank you for taking the time to share you experience. It is great to hear Matt and the team took good care of you. Word of mouth is our best form of advertising and we appreciate you spreading the good word. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura
My wife & I are happy with our purchase of our new...
My wife & I are happy with our purchase of our new Acura MDX Tech SH-AWD. Bob Nesbitt Sales consultant, was very helpful & responsive to our needs. He was knowledgeable and explained all the features of the Acura vehicles. It was a nice experience working with Bob. Bob also introduced his Sales manager Joe Eisenberg to us. Joe was supportive of Bob's sales efforts and explained to us various options in purchasing the Acura MDX. We will definitely recommend them to our friends. Sincerely, Vince DiGiorno
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vince, Thank you for taking the time to share you experience. It's great to hear that you and your wife are happy with the MDX as well as your time at the dealership. I am glad Bob, John and Joe all worked together in order to make this deal happen. Welcome to the Acura family and we hope to see you around the dealership when it’s time for service. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura
I walked in this dealership this past Sunday based upon a...
I walked in this dealership this past Sunday based upon a lease special I saw on their website. No bait and switch or surprises as I ran into with many other dealerships I visited (none of which were Acura dealers but other brands entirely). I met Norm on the lot and worked with him and Ross to sign the lease in quick order. They let me take the car home to show my wife first, and even took care of turning in my other car at lease expiration, and it was not an Acura. They were both excellent and a pleasure to work with. I will be leasing another car for my wife in a few months and these will be the first guys I talk to. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
hwebre, Thank you for taking the time to share your experience. It good to hear how we stand up to the competition. We look forward to talking with you about a new MDX in the future. I can assure you we will take the same up front no surprises approach. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura
Great Experience
The staff at Naples Acura is the most professional, friendly and honest I have encountered over the past forty years. I located the Volvo CX90 online at the dealership which was 150 miles from my home. Online tools at the Naples Acura site provided the value of my trade which was spot on with NADA and the Volvo advertized was in excellent condition as stated. Mike Doeringer and John Walters delivered as promised in a professional and friendly manner. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James Barrow, Thank you for taking the time to share you experience. We are finding more and more people are finding our cars online. It is reviews like your which help those people feel at ease and comfortable doing business over the internet. I cannot thank you enough for giving our future customers a third party opinion on the way we do business as well as how we truly represent the condition of our pre-owned vehicles. Thank you for your business and I hope you and your wife are enjoying the XC90. Best Regards, Ross Levy General Manager Naples Acura
Bought a New MDX
The whole process was easy. This is my 7th Acura purchased and second from this dealership. There isn't much haggling on Acuras, so you should have a close idea what you'll pay. The trade-in of my F-150 seemed fair and easy. All is all a great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LarryC1116, Thank you for taking the time to share you experience. We appreciate your loyalty to the brand as well as the dealership. The new MDX is a fantastic vehicle and I am sure it will become one of your favorites. I am glad you a great experience and we appreciate your business. Best Regards, Ross Levy General Manager Naples Acura
We love Naples Acura. Their sales consultant, Bob...
We love Naples Acura. Their sales consultant, Bob Nesbitt was so helpful and easy to work with. He was very patient, not pushy at all, he just wanted us to be happy. We have used several car dealerships over and Naples Acura is definitely number ONE. Thanks Bob for your excellent help. We appreciate you. Dusty & Nancy Rhodes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dusty & Nancy, Thank you for taking the time to share you experience. I am glad Bob's low pressure sales approach made you feel at ease. He is very informative and always has the customer's best interest in mind. It is nice to hear we are number ONE in your book, we could not ask for a better place to be. Thank you for your business and we look forward to seeing you around the dealership. Best Regards, Ross Levy General Manager Naples Acura
I appreciated the service given to me by George, Joe and...
I appreciated the service given to me by George, Joe and Ross. Not only were they helpful in closing the deal in a win-win for everyone, but they also stayed after hours to finish it off. They made my purchase a personal experience from beginning to end and have already extended their help for after service in helping me sell my used car. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
pascalcotejulien, Thank you for sharing your experience. I know the BMW 540 is in good hands and you will have fun with it for many years to come. Good luck with your new business and we will be sure to mention Fido's Gym to all our dog friendly customers. We appreciate your business. Best Regards, Ross Levy General Manager Naples Acura
Matt was a great salesman to work with. He was very...
Matt was a great salesman to work with. He was very professional and truly helped me get the car I wanted. He listened to my needs and worked extra hard to get me the financing. After the paperwork was done, he spent time with me showing me all the features of the car and helped me set my phone up. I will definitely be requesting him when it is time to trade in my Acura for a new one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ericabernhardt, Thank you for taking the time to share your experience. I am glad Matt made sure you had a great experience. It sounds like he has a customer for life. We look forward to seeing you around the dealership. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura