Reviews
Amazing Acura Experience
Just bought the new 2020 RDX Tech! Our experience with the Sales Consultant, Matthew Corio was excellent! He has superior knowledge of all the Acura vehicles and does an excellent job explaining all the features. He was very helpful in the process and the final decision to buy the RDX! We worked with Scott and Marianne as well to close the deal. Matthew listens very well and is sincere in his approach. I always love Acura products and am so impressed with the new 2020 RDX Tech! I feel that when I drove it home, I knew everything about it! The transaction was seamless!! Thanks Matthew, Scott and Marianne!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cmmrealdeal, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new 2020 RDX! Matthew certainly knows his way around the Acura brand and how to demonstrate all the great features of each model. It is great to hear that you enjoyed working with him, Scott, and Marianne! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
The staff at the dealership are amazing.
It was great experience, the staff are very friendly and accommodating. I have had some Honda cars in the past and I loved them so I was looking forward to getting into an Acura, it was time to step into a beautiful vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
J8 Castro, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura - it is a beautiful vehicle! We're so glad you enjoyed working with our team. We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
A Pleasure From Beginning to End
My experience with Naples Acura was a positive one. From the day a first walked into their showroom to the day I left with my new RDX, I enjoyed dealing with Matthew Corio, Scott Foster, and Marianne Sullivan. Matthew was professional, knowledgeable, and personable. He took a lot of time with me, and went on two test drives. He explained different features of the car during the test drives. He was very accommodating, and told me that I could call him anytime if I had questions. Scott Foster introduced himself to me while I was meeting with Matthew. He located the RDX that I wanted and arranged for it to be brought to Naples Acura. He worked along side Matthew to make sure I got the car I wanted, got the most money for my trade-in, and got the dealer installed accessories that I was considering. He told me that if I ever needed anything, to give him a call. Marianne Sullivan made signing documents a pleasure. She, too, was personable and explained the documents in basic terms...it was quick! Everyone at Naples Acura went above and beyond. They went out of their way to make every phase of buying my RDX a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cat, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new RDX! It is wonderful to hear that our team went above and beyond to truly deliver the car and the experience for you! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
An excellent car-buying experience at Naples Acura
I was very impressed with the entire team at Naples Acura during my car-buying experience. Matthew, Scott, Francesca, and Marianne were all very helpful and easy to work with during the sales process. Matthew provided detailed information on the car during my test drive and got the ball rolling on the sales process. Scott was able to provide a good value on my trade-in as well as provide realistic financing options while also not being pushy throughout the process. Working with Francesca was terrific. She closed the sales process and went above and beyond to explain the numerous "tech" features in my new RDX, sitting with me in the car and helping me set-up the basic phone, audio, and navigation settings prior to leaving the lot. I have never experienced this in my past during previous car purchases. Marianne provided thorough guidance in walking me through the financing process. Overall, the best car-buying experience I have ever had at a dealership. I would strongly recommend Naples Acura to anyone who is in the market for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new RDX! We are so happy to hear that our team took care of you well during your visit - we strive to go above and beyond expectations every time and it sounds like Matthew, Francesca, Scott, and Marianne did just that! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Great Experience
This is the 2nd car my wife and I have purchased at Naples Acura. Our salesperson, Matthew Corio, went above and beyond in every aspect of the sales process. He is absolutely terrific, as is Joe, the sales manager and Marianne, the finance specialist. Matt Beloff, as service manager, also goes above and beyond in terms of delivering top notch customer service. This is a great organization delivering an excellent client experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HBH, Thank you for taking the time to share your experience with us and for allowing us to earn your business once again! Congratulations on your new newest Acura! It is great to hear that you enjoyed working with our team all around, from sales to service. We pride ourselves on delivering a 5-start experience throughout the whole dealership! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Norman is the best! His knowledge of the vehicles and his...
Norman is the best! His knowledge of the vehicles and his customer service were fantastic. I’d recommend anyone looking to purchase a new car to stop by NAPLES Acura and meet Norman. Also, he listened and wasn’t high pressure. He found the car that was perfect for us and our budget!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timothy, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! It is great to hear that you enjoyed working with Norm! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
New 2020 RDX
I've been buying Acuras from Norman Johnston for 25 years and am always pleased with his courteous and professional demeanor. He went over this very technical 2020 RDX and I am so pleased with all the features, especially the safety features. He was very patient and helped me link my phone and set up my radio channels. Norman is so receptive to customer concerns. Over the years I've had small service issues and he has been very helpful and makes sure the work is done. The service department at this dealership is also terrific, friendly and they take the time to explain what needs to be done. I appreciate all of the staff at Naples Acura and enjoy their beautiful new showroom. If you want to buy a new or certified Acura, ask for Norman Johnston. You'll be glad you did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Margote18, Thank you for taking the time to share your experience with us and for allowing us to earn your business for over 25yrs - that is truly an honor! Congratulations on your newest RDX! We are so glad that Norm has continued to impress you over the years with his expertise of the Acura brand and customer service. We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Long Distance Purchase
I recently relocated from Chicago, IL to Fort Myers, FL and needed to get a new car in that relocation effort. I ran across a used Acura RL at Naples Acura and reached out to the dealer to learn more. Matthew Corio ended up reaching out to me and shared pictures of the vehicle. Matthew worked with me to coordinate the purchase of the vehicle from 1200+ miles away and held the car until I arrived in southwest Florida. Working with Naples Acura was great. The transaction was seamless and I am extremely happy with the vehicle I purchased. Matthew was instrumental in helping the transaction to occur.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brokenstar, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new RL! Our team are experts at putting together long distance purchases with ease because we know how nerve-wracking it can be. That said, it is wonderful to hear that yours was no exception! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
It was a pleasure dealing with Francesca and the rest of...
It was a pleasure dealing with Francesca and the rest of the Naples Acura team. She is very knowledgeable about the product line and helped us decide on what we wanted for a second car. Then she worked to find us a great deal to trade our older vehicle for. Two RDXs in as many days!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WPD909, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new RDX! It is great to hear that you enjoyed working with Francecsa, she definitely knows her way around the features of each vehicle! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura
Great experience, Chris and Sparky could not have been...
Great experience, Chris and Sparky could not have been nicer. Both were very patient and knowledgeable. They made purchasing a new car as painless as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! It is great to hear that you enjoyed working with Chris and Sparky during you purchase! We hope you are enjoying your new ride so far, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura