Reviews
I recently had my vehicle serviced at Toyota of Naples,
I recently had my vehicle serviced at Toyota of Naples, and I couldn’t be more satisfied. From start to finish, the process was smooth, professional, and efficient. I was helped by Daniel, and he was absolutely excellent friendly, knowledgeable, and genuinely attentive to my concerns. Thanks to Daniel and the whole team, I left feeling confident and well taken care of. Highly recommend this location for anyone needing quality service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with us at Germain Toyota of Naples! We're delighted to hear that Daniel and the team provided excellent service, making sure all your concerns were addressed. We appreciate the recommendation and look forward to serving you again in the future!
Incredible treatment, support and search for solutions
Incredible treatment, support and search for solutions Thanks to everyone, it's an incredible team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with Germain Toyota of Naples!
Totalmente complacido con la atención y servicio de
Totalmente complacido con la atención y servicio de Oswaldo quien estuvo en todo momento pendiente de mis necesidades y exigencias, sin duda el mejor servicio q e podido recibir
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Misdiel, nos alegra saber que Oswaldo le brindó un excelente servicio en Germain Toyota of Naples. Gracias por compartir su experiencia con nosotros!
Great people easy to work with and very involved and
Great people easy to work with and very involved and pleasant will definitely purchase there again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Germain Toyota of Naples a five-star review! We are elated to hear that our team ensured a smooth buying process. Enjoy the ride!
We were searching for a late model used vehicle.
We were searching for a late model used vehicle. We stopped by Germain Toyota Naples where we met Ozzie Montoya who is part of the sales team. From that moment forward we were treated like family. We test drove several vehicles and eventually settled on a vehicle which meets our needs. There was never any pressure and Ozzie allowed us to proceed at your pace in making the decision. We are completely satisfied with the entire sales team. They were helpful, understanding, professional and not pushy in any way. We could not ask for a better car buying experience. As a follow up, when we took delivery of the vehicle Ozzie realized that the second key fob was missing. He promised to track down the missing fob and ended up sending it to us via Fed Ex. We are extremely impressed by Germain Toyota's customer service and Ozzie Montoya. We are keeping your business card on file Ozzie.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Craig, we're delighted to hear that Ozzie and the Germain Toyota of Naples team made your car buying experience feel like family. It's wonderful knowing you felt no pressure and received exceptional service even after delivery. Thanks for choosing us!
Germain Toyota of Naples was includible helpful
Germain Toyota of Naples was includible helpful especially Anthony the service, I have a Corolla 2022 and My wife RAV4 and we love it , I started visit there when I bought a New Camry 2005 them bought a New Camry 2009 and always the service are excellent, that is the reason I like to buy Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words about Germain Toyota of Naples! We're delighted to hear that Anthony and our team have consistently provided excellent service over the years. Enjoy driving your Corolla, RAV4, and all future Toyotas!
Súper especial los vendedores q nos atendieron créeme no
Súper especial los vendedores q nos atendieron créeme no he visto otros mejores los recomiendo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por hacer negocios con nosotros en Germain Toyota of Naples, Berto! Le enviamos un amistoso saludo.
This location is fantastic.
This location is fantastic. They were able to make the trade-in process smooth and understandable. They were able to answer all of my questions and worked with me on everything I was looking for. If you can, ask to work with Carson. He's your guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicholas, we're delighted to hear that Carson and the team at Germain Toyota of Naples made your trade-in process smooth and informative. Thank you for recommending us!
Even though the wait was longer than I planned since I
Even though the wait was longer than I planned since I had an appointment everyone was very kind and helpful!! Damien, the parts manager was awesome!! Brian was great too! I always enjoy coming to this dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience and understanding! We're delighted to hear that Damien and Brian made your visit enjoyable at Germain Toyota of Naples. We appreciate your continued support!
Send my above message! Thanks!
Even though I waited longer than I thought I would, since I had an appointment, everyone was very kind and helpful. Damien, the parts manager, was awesome!!! Brian was great too!! I always enjoy coming to this dealership!! Carolyn
They did a good job on my service and were very derail
They did a good job on my service and were very derail oriented. The rep was nice and easy to work with. I wish they were in east Naples though.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we're glad to hear you had a positive service experience with us at Germain Toyota of Naples! We appreciate your feedback and hope to see you again soon.