Reviews
Adria Levy could not have been more helpful to me.
Adria Levy could not have been more helpful to me. She was excellent in solving my car problem and made my visit pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, We are grateful for you leaving Adria this exceptional review! We are pleased to know that she was excellent in solving your car problem and made your visit pleasant. We hope to serve you again in the future when the time comes. Regards, Don Nelson - General Manager
I had my other Lexus serviced for its 10,000-mile
I had my other Lexus serviced for its 10,000-mile service. As always, "Jackson Kerby" was on top of it from beginning to end. This is the best Lexus dealership I have ever had in 25 years of owning or leasing Lexus models. Jackson is very helpful professional who does not give you any B.S. See you next month with my other car for its service apt. sincerely, dennis s
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating, Dennis! We are so glad that Jackson provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible and we wish you the safest of travels until we meet again! Regards, Don Nelson - General Manager
It was a pleasure working with Salesman Larry Vasco.
It was a pleasure working with Salesman Larry Vasco. He was very knowledgeable and professional. He made the purchase of my new vehicle a stressless experience. I give him a five star rating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Rick! Thanks for making our day with your terrific feedback on Larry. We're delighted he made everything easy for you. We wish you all the best in your travels this year, from everyone at Germain Lexus. Regards, Don Nelson - General Manager
We had a fantastic buying experience and Matthew Christen
We had a fantastic buying experience and Matthew Christen is a wonderful sales person and we highly recommend seeing him for your next auto purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stan, we truly appreciate your awesome review and recommendation of Matthew! Thank you for sharing your experience with us. Congratulations on your new Lexus! Best wishes for pleasant travels this year, from the whole team at Germain Lexus. Regards, Don Nelson - General Manager
I have gone to Dan Rusnik at Germain Lexus for the past
I have gone to Dan Rusnik at Germain Lexus for the past 14 years. I am old so I have seen a lot of service people. Dan is an excellent listener. Secondly he then comes up with a variety of questions and answers how to fix the problem. He does not try to sell me anything I don't need. I would positively recommend Germain Lexus and Dan Rusnick for service help even with a low budget wallet.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Casey, we're delighted Dan has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again! Regards, Don Nelson - General Manager
Leland Glasman always has my best interests at heart.
Leland Glasman always has my best interests at heart. He is trustworthy and polite, efficient and courteous. I like to have my car serviced at Germain Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great! Thank you for always trusting Leland and the Germain Lexus team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Regards, Don Nelson - General Manager
Danniela Aves was great.
Danniela Aves was great. Keeping me posted on what was being done with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your 5 stars for Danniela! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your Lexus in shape. Regards, Don Nelson - General Manager
Paul Berggren was extremely knowledgeable and
Paul Berggren was extremely knowledgeable and professional and followed through with daily updates which was extremely informative!! We have purchased our second Lexus at GERMAIN and are pleased with the service department as well!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for honoring us with your patronage over the years. We're so pleased Paul and the Germain Lexus team continue to serve you well. We wish you all the best in your travels this year, and look forward to seeing you for service visits! Regards, Don Nelson - General Manager
From my service advisor with Scott F.
From my service advisor with Scott F. my salesman Mark Lee ,!the service was excellent’
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, thank you for taking a moment to share positive feedback on Scott and Mark. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Regards, Don Nelson - General Manager
Timm Bastyr went out of his way to answer all of my MANY
Timm Bastyr went out of his way to answer all of my MANY questions, and his patience was unlimited!! I am SO thrilled with my BEAUTIFUL new car. Many thanks again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, your fantastic review says a lot about Timm and we think he totally deserves it. He's a gem. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your beautiful new car, from all of us at Germain Lexus! Regards, Don Nelson - General Manager