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Alex Karras Lincoln

(308 reviews)
Visit Alex Karras Lincoln
Sales hours: 8:30am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (941) 909-0354 (941) 909-0354
Used (941) 357-1888 (941) 357-1888
Service (941) 757-3211 (941) 757-3211

Reviews

(308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alex Karras Lincoln from DealerRater.

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This was my first time using a car dealership for service

This was my first time using a car dealership for service as my husband always serviced the cars. Daniel did an amazing job. He told me how long it would take to service it and what they did. When I picked up my car, it was immaculate. I highly recommend using Daniel at Alex Caris Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Got out fast!

Got out fast! They’re great, No problems found. My grandkids loved the snacks and drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A huge thanks to Alex and Tim for helping us get the

A huge thanks to Alex and Tim for helping us get the perfect truck for my daughter! Very grateful knowing she will be safe on the roads in a new Ford truck! Very kind and patient !! Thank you both sooooo much !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Daniel is a phenomenal service advisor!

Daniel is a phenomenal service advisor! Can’t recommend anyone else more in this area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Has great service, received a loner car, car was serviced

Has great service, received a loner car, car was serviced in a timely fashion, and the Premium extended warranty covered the broken windshield washer pump.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Careful who you’re dealing with.

Careful who you’re dealing with. If you like scammy sales people and managers , this place is full of them. This dealership tacks on so many fees and they do not negotiate and the sales manager Brian doesn’t even call customers back. They are rude . Their so called luxury dealership, according to sales manager Jacob who defended their higher add on fees, has no customer lounge , it’s an old building and disgusting bathrooms. Our sales rep knew nothing and we found out he wasn’t even employed by the dealership yet - he was just seeing if he liked it. What kind of service is that letting him in a car with us during the test drive. They obviously don’t need the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (941) 756-4004 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Another great Service experience.

Another great Service experience. The Service Advisors are excellent. It's easy to schedule on line. The quality of the work is always great. And, the communication throughout the experience is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had an awesome experience today.

Had an awesome experience today.Monica was very knowledgeable,courteous,explained all the details and above all gave us a better deal than Brandon Honda dealer.Gary was also very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Did the work in a timely manner consultant explained

Did the work in a timely manner consultant explained everything to me went over what I need done at next oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership everyone is terrific and they really

Great Dealership everyone is terrific and they really take care of any questions and all your service after you purchase a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.