Alex Karras Lincoln

Excellent customer service. My vehicle required repair. Working with Steve was a pleasure. He handled everything without pause.

New car purchase - Jacob and Monica went above and beyond to ensure our needs were met.

Shady, deceptive, liars which ever you choose to call them. From the general sales manager, Bryan Anderson, who agreed to fix a part and then said as is with no repair, to another salesman trying to cut a deal behind my sales person’s back while he was off work that day. Hands down the worst customer service I have ever experienced at a dealership. I have never seen so much deception in one place by so many people. Let’s talk about Jimmy who gave me a “price out the door” which quickly changed to an extra $3500 when my salesman tried to close the deal.

We have always had our car serviced at Alex Karras. The last time 12/23/24 we had one of our best experiences. Logan was clear and took the time to explain each detail. Always felt we were getting the best service we could get

Recently had my Lincoln serviced at Alex Karras. Service included new battery, new wipers all around and routine service. From arrival to departure entire process was top notch. Service Rep Hunter was very professional, courteous and knowledgeable. Was in and out in approximately 1-1/2 hrs including complimentary car wash Job well done!!

Our recent purchase of a Lincoln Corsair at Alex Karras Lincoln couldn’t have been more perfect! Wonderful sales staff, great service and seamless purchase experience. Couldn’t be happier

The showroom needs an upd.ate but, this does not take away from the professionalism of Roberto, He listened and used his management in a way that was benificial to both of us.

I really appreciate the service that you get at Alex Karras. They listen to me when I think that there is an issue and work to make it right. Not only did they wash my car this week, the vacuumed the floor mat. It was a win/win.

Had my Lincoln MKX serviced today, 11/26/24. Very good customer service from Stephanie Saver in service department. Other colleagues very helpful too. She saved me money where she should. Very impressed with this dealership's service department.

I drive quite a distance to have Alex Karras do maintenance on my car. In fact, I bought my Lincoln from then 10 years ago. They are so reputable and I wouldn't use any other dealer but Alex Karras