Reviews
The dealership was easy to locate and everyone greeted us
The dealership was easy to locate and everyone greeted us immediately. It was a very nice location and kept very clean. Our experience was quick and easy compared to anywhere else we’ve been.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review and kind words!
She tried to tell us that the price that the sales people
She tried to tell us that the price that the sales people and us agreed to was only available if we financed through the dealership when I presented my own loan through my personal bank, which was absolutely not true. We then had to wait forever for her to help us finalize the purchase by going through the add-ons and was rude and pushy. Ask for anyone else if she comes in front of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We apologize for your experience here with us and your salesperson.
Quick and pleasant dealing with these people.
Quick and pleasant dealing with these people. It was my first visit but won’t be my last!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review! We are so happy you are going to keep coming back!
Excellent service!
Excellent service! Friendly staff! Beautiful lounge area with lots of seating. Easy to get to off of US-41z
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review!
Mostly very professional.
Mostly very professional. Didn’t like the way checking in work during last visit. People who arrived after me was taken first. It seemed many people had the same check-in time so it didn’t matter that I waited behind five people who arrived after me.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and we do apologize for the time you waited. We are working to make things run smoother.
Staff was most courteous I have encountered in a long
Staff was most courteous I have encountered in a long time. Really appreciated all the hospitality
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review!
Comfortable waiting area, nice service people.
Comfortable waiting area, nice service people. However, a very long wait of 20 minutes before service advisor came to greet me at the car and then almost an hour and a half to get just a tire rotation and multi point inspection. I think they are overbooking appointments. They said they were short staffed and running behind.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We do apologize for your wait time and we are working on making the wait time less.
The repairs were relatively easy, but took much longer
The repairs were relatively easy, but took much longer than estimated and were not done well. When I brought the car back to correct the problems caused by your work, I was not able to get help to do so.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We do apologize for your experience here with us. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.
Everything was great with the service on my car.
Everything was great with the service on my car...it was completed quickly with no problems. Everyone was very helpful especially Sabrina. Now the problem ...I spoke with Sabrina about getting an extended warranty on my car. She told me who to call. I called finance and left a voice message 5 times with no call back. I also asked the receptionist to walk over to finance and give my number again no call back. I even called finance a few of times where I couldn't leave a message because if was full. I would appreciate a call back 516-446-4049 Joe Garofalo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so very much for your review. We do apologize for the lack of communication from finance. We hope you have been contacted since this review. Please call customer relations 941-756-5511 if you need further assistance. Thank you.
Did a good job on repairs horrible job communicating.
Did a good job on repairs horrible job communicating. No updates and took 2 months for minor accident.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We do apologize for your lack of communication. We have passed along your review to management.