Reviews
Excellent
For someone who had a hard time looking for the right car, the dealer made it very easy to choose the right car with the right deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personalized Treatment
Joseph DiThomas's personal approach. I really appreciated his customer service skills. Aside from my service needs, which was approached professionally, our conversations were about life and family. I will be returning because of Joseph!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kia of Carson Service Review
I had my car serviced as a walk in. The wait wasn't bad at all. Coffee and donughts available every day. Restrooms very clean as well as waiting room. Phone charging stations available. Eddie was our service associate and was very courteous and thourgh in explaining what wad going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure
Our sales person, Joe V, was excellent. This was the first time ever we were in and out under 3 hours. Awesome experience, we will be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Did it faster than usual was very nice to not be pushed and taken advantage of .. understanding my financial situation and makin. Sure I still was taken care of
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
My visit was awesome and the service was even better ! Appreciate how they go above and beyond to please the customers .I will definitely come back and recommend others to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and fast!
Eduardo helped me out when I went in for an oil change, and he was the best! He patiently answered all my questions and concerns. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing customer service
While my car had to go to Kia multiple times for the issue to be resolved I did get great customer service. Eduardo fully explained what they were doing, why , and how the process would unfold if we needed to contact the manufacturer for replacement . He was approachable, friendly, personable and knowledgable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lease to buy
I am a long time customer. I brought my 1st Kia in 2008. Alabama was my salesman then and now. He helped you build this dealership! There's a level of complacency that's noticable in your treatment of your Best salesman that is affecting your entire operation. He earned his status make your new people earn their way as he did and your dealership will continue to grow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
The person I talked to about service really did a great job of making me feel welcome. Also he did seem to be pretty knowledgeable about the issues on my car and explained that it's minor and it's something they do on the regular so it set me at ease. The work was done rather timely as well and I'm definitely coming back should I need something else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair