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Brannon Honda

(550 reviews)
Visit Brannon Honda
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–3:00pm 7:00am–4:00pm
Sunday Closed Closed
New (205) 847-2489 (205) 847-2489
Used (205) 847-2603 (205) 847-2603
Service (205) 847-2618 (205) 847-2618

Reviews

(550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brannon Honda from DealerRater.

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My experience was awesome

This dealership I will recmmend to anyone. The workers was amazing. My first experience buying my brand new car was a piece of cake. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love Brannon HondaI

I have bought cars before at Brannon Honda and have also been pleased . I have also been pleased with the service department over the years. I went into Brannon knowing pretty much which model and color I wanted and after a couple of hours I left with the car I wanted. All personnel that I came in contact with were professional and pleasant and very accommodating, particularly Patrick Rincher, the car sales agent I spent the most time with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

bad experience

Had a horrible time trying to buy a vehicle. Will never come back, I will not recommend this dealership to anyone.. Salesman did not try to please us. The finance lady was horrible and rude. Was unable to buy what we wanted and not willing to work with us. Made 2 trips. Wasted our time. Very unhappy. I used your web site, researched, everything before i drove a hour. This place was a nightmare. Everone needs to know about how you treat people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great salesperson!

Last week I purchased my third new vehicle from Brannon Honda - that would probably qaulify me as a satisfied customer! The next day after I purchased my '16 Honda Accord (with all the bells and whistles),my daughter bought a '16 Odessey van fully loaded. We could not have asked for better help from our salesman, David Shafer. He was kind, and accommodating in every way possible. Each person who helped in the final paperwork was congenial. May I add a word of thanks to your service department? Mr. Gary Nichols is a real asset to that department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car purchase

The personnel was friendly and, professional.Sales rep Ms. Gloria Lee was extremely helpful. She was very knowledgeable and patient explaining all the features.I would recommend Brannon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

The personnel was friendly and professional. Sales rep Ms Gloria Lee was great to work with she was very knowledgeable and patient as she answered all my questions and explained the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service

Bought two used cars (one for wife, one for daughter). Really appreciated the personable service, and attention to detail given to me by Reginald McClain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love it!!

Love the experience and the facilities and people. Overall great. Would recommend anyone looking for a car go here

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used car purchase

Purchases a used SUV the sales rep was nice. But mechanical problems happen 14 days after purchase. I live out of town but still had to bring it back to the dealership to be maintenance. As to which I was out of the vehicle for 22 days but placed in a "standard size courtesy vehicle." No reimbursement or anything! The sales manager was very rude when I addressed my concerns to him of the inconvenience to me. But, I will say the guy "Jake" in service/repairs was very nice and apologetic!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Service Dept. no help

I bought new car 2010,got two sons to purchase new Honda's and can't get service guy to just check the number on a fuse.Useless and I gone elsewhere to have service on my car.My two sons are doing the same.My 2010 Civc is payed for in April and I will buy a new car from another dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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