Bill Penney Toyota

this is a poor excuse for a repair shop I have ever seen, I think they show favoritism, to there employee and to there customers. I won't go back to this one ever, I will drive else where.

I went in to test drive a Camry and ended leaving with one. The process was smooth and effortless. I was very pleased with the wonderful customer service.

All the people at Bill Penney were very helpful. Our Salesperson Wayne did not put any pressure on us which made it easier to buy a new car.....Cindy was very helpful and made us comfortable.

Fisrt rate coustomer attention. Empolyees went out of their way to greet, offer assistance, and make us feel comfortable. Salesmen worked with us to offer alternatives, compromises, and arrange the deal we needed. And in the end, Bob F.'s efforts made our dream car a reality. We are the owners of our first Pruis! Bob showed us the features on our new Toyota Prius Hybrid, entered my cell phone into the blutooth for me, made sure we were happy, and that all our questions were answered.

Great Treatment. Great service. All the employees were great. The sales rep we worked with was great. Good experience. Did not force us into anything, gave us details about the cars.

First of all, If you are looking for a vehicle, I highly recommend Bill Penney Toyota. Everyone is very friendly and focuses on customer satisfaction. I was looking for a Toyota Scion and I had the pleasure of working with Bob. He was very professional, friendly, knowledgeable and very thorough. He made buying a car a pleasant and marvelous experience. If you are coming for a visit, I recommend working with Bob.

I visited a few competitors but finally got the car my family was looking for in Bill Penney Toyota. The customer service was excellent and they are very friendly and efficient. Ramsee who is the sales associate who worked with us was very professional.

We had the opportunity to work with Matt as our salesman. When my wife and I arrived, we only had intentions of test driving and researching information on vehicles, but not purchasing. Matt respected us of that and helped us with all the information we needed and never once crossed the line or pushed us into buying a vehicle. We were so thrilled at the excellent customer service he gave us that we decided to discuss prices. The negotiation process was spectacular and was the quickest experience I ever had at a dealership when purchasing a car. We left with a new 2014 Highlander and have not regretted a moment of it. The only negative thing about the visit was when we were with the financial representative Drew. I didn't feel as friendly with him, yet it was more business and get it done atmosphere in there. When working with Matt, he became personal with us and opened up. We had great discussions in the midst of everything else. A fine salesman who deserves to go to the top. Thanks for the great experience. I highly recommend this dealership and especially Matt.

We were looking at various competing manufacturers SUV models. After looking all day we stopped and were greeted by Wayne L. The service and personal attention we received during our purchase were second to none. All involved parties worked diligently to secure our business. We received a great price for our new purchase and a fair price for our trade. Happy with the buying experience on all fronts. Thank Wayne and Bill Penney Team

I drove from Gadsden, Al to Huntsville, Al after communicating via email and by cell phone. I had a scheduled appointment as well as a confirmation number and was not notified by the salesman a spoke with"Jeremy Gordon" that the vehicle had been sold. Needless to say my pregnant wife and I were very disappointed in the service we didn't receive at Bill Penney Toyota.