Reviews
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Great Service you couldn't ask for a better dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
David Stainback
Tony in service was very helpful in my car repair. your parts department not so much. order was made for my seat repair. 3 or 4 days, ok. 09/10/19. never got a call . I called , no call back. 09/24/19. I drove to the dealership. some guy finally walked in ,ask could he help me today, I said yes no one has for 10 days. My parts was on the shelf.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (844) 283-1825. We look forward to hearing from you.
Classic Buick Cadillac GMC
My only ding is that I asked for a recall part to be addressed/replaced but it doesn’t appear to have been addressed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Aaron Tripi, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Loved my experience with Joe Castrogiovanni andnfa
Joe the salesman provided the most professional and courteous service during the purchase and has continued to provide suppor during the initial driving experience. Will definitely be back soon!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Great service
I have purchased numerous vehicles and Joe Castrogiovanni and Tim Chumley were exceptional and professional. They both were very polite and knowledgeable about the vehicle we were interested in. It was a no pressure buying experience and they went out of their way to answer all our questions. I would definitely buy again from these two salesmen and dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out!
Best vehicle I've owned!
Joe C. and the Classic team have earned my trust and business! I love my 2017 Enclave and the service after purchase has been phenomenal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out!
LOVED the entire experience!
We had the BEST possible experience with this dealership! My husband and I were looking to purchase our first car and Joe was amazing! He went above and beyond to make sure we left with the car we wanted and payments we could afford! I recommend him to everyone! We will definitely be back when we look to upgrade!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
Great Experience
I recently purchased a vehicle from this dealership and my experience was great! Joe Castrogiovanni really made buying a car, a smooth, genuine transaction. He knew what he was talking about, and didn't come off as a salesman, at all. I feel like I made a good choice coming here . The entire staff was nice to us. I love my car! Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Very Professional
Our salesman Gary Cooper was easy to work with and very professional. He was extremely knowledgeable and pleasant. The financial person, Sadiq was through and made the process smooth and quick. Great staff overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joye, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Service
Slow response and inadequate feedback . Held my car over 2 days and still the service was not completed
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bennie, we are sorry to hear about this experience with us. We strive to give every customer a quick and transparent service experience, and we are sorry to hear that this was not reflected in your visit with us. We never want to make our customers feel unappreciated. Please reach out to our GM, Andrew Harper at 334-277-3480 if there is anything we can do to resolve this issue. -Your Classic Buick GMC Cadillac Team