Reviews
100,000 mile service
Had the 100,000 mile service. Chuck was our service rep. He did a great job getting us scheduled in and out on time. Mechanics did a great job. Thank you Sam Davis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are always more than happy to assist you if anything else comes up. Take care!
Great service .
We were traveling and our transmission went out. Had to have the vehicle towed to the dealership. When I called they told me they were so busy that it would be a week before they could even look at it. But that same afternoon the service tech called and said they were checking it out because they heard we were from out of town. After dickering with the warranty people for a couple of days they got my vehicle back to me the day after the warranty work was approved. Great service from tech Chuck Maglothin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Southern Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Oil change
Driving down for the weekend when my car’s oil change came due. Stopped in and was told the only appointment was 5 hrs. I left car and they called an hour later. They had squeezed me in. Says a lot with everyone short staffed these days!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for the review! We always want to hear back from our clients and we are glad you had such a positive experience with us.
Can’t service cars they sell
Took my 2014 Chevy Volt in on a Thursday for “reduced propulsion “ code and trouble starting. Called the following Monday, Tuesday and Wednesday for progress updates, leaving my name and number each time. With no responses, I dropped in the next Thursday and was told Southern Chevrolet is unable to service Volts because they have no certified Volt (or Bolt) technician and I would have to take it 30 miles away to Pensacola. Would have appreciated hearing that the day I brought it in instead of wasting a week without the car. So, do not buy a car here without checking to ensure they can service it. Allan Lameier, Foley AL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bad battery
Battery kaput..checked at southern..had new battery installed...good people..good install..batteries do not last long anymore..hope not made in china..ha..hope this one last longer..tks for the service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We leased a 2020 Chevy blazer. The salesman and finance...
We leased a 2020 Chevy blazer. The salesman and finance man conspired to over charge us by $7,162. It’s a long story but suffice to say we were a perfect storm of opportunity for them to scam us for such a large sum. After figuring what they did we met with the sales manager who checked with all parties and agreed we had been cheated and were given a check for the full amount the next day with an apology. This is a warning. These down home boys are professionals. Beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are most pleased with the experience we had with...
We are most pleased with the experience we had with Southern Chevrolet. The entire process of buying our car was a pleasant experience. From the moment we entered the facility we were treated professionally and with respect by everyone from the general manager, to the finance department. It wouldn't have mattered if we were buying a $1000 car or an $80,000 vehicle, A special thanks to our salesperson, Bill Hough. Bill took the time to answer all of our questions and concerns with respect and confidence. Paul and Cheryl St. Germaine
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are most pleased with the experience we had with Southern Chevrolet. The entire process of buying our car was a pleasant experience. From the moment we entered the facility we were treated professionally and with respect by everyone from the general manager, to the finance department. It wouldn't have mattered if we were buying a $1000 car or an $80,000 vehicle, A special thanks to our salesperson, Bill Hough. Bill took the time to answer all of our questions and concerns with respect and confidence. Paul and Cheryl St. Germaine
Very good service.
Went to this dealer because of very poor service at another Chevrolet dealer. I was happy with the service. The people were all friendly and helpful. I’d recommend them to others.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
The experience was great I will definitely recommend souther Chevrolet to my family and friends. Mark Manley was my sales consultant and made the whole process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck trouble
My truck was locked in 4 wheel drive and was from out of town and they worked me right in and fixed the problem. Thanks Southern Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase