Reviews
I completely trust this dealership to handle any issue
I completely trust this dealership to handle any issue that incurs on my vehicle. I have lived in this area for over 8 years and this taken care of every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing customer service from all involved.
Amazing customer service from all involved. Shout out to Don for his knowledge of all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The absolute worst service I have ever experienced.
The absolute worst service I have ever experienced. Have had 3 appointments scheduled with them confirming the appointment date and time and my vehicle has yet to be serviced! No explanation why other jobs were done before the scheduled jobs! What is even worse is that we purchased five vehicles from them between 2019 and 2022 when they were still Southern Chevrolet of Foley. Since ownership change to Sandy Sansing the service department is past being classified as incompetent.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Do not get your vehicle serviced here (oil changes, etc)
Do not get your vehicle serviced here (oil changes, etc) if you do not have at minimum 2 hours. Appointments, they just get your vehicle in, but doesn’t mean they get worked on. I have been going here because of the convenience and I bought my vehicle new at this location, but they take in too many vehicles for the number of people able to work on them!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Cynthia Johnson is a very helpful caring service writer
Cynthia Johnson is a very helpful caring service writer something that will bring me back for service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales lady ,Ashley Hannah , easy to work with and
Great sales lady ,Ashley Hannah , easy to work with and very knowledgeable on the vehicle, very appreciated
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service area was nice clean friendly personnel got me in
Service area was nice clean friendly personnel got me in got me serviced and taken care of. But had tires rotated. Service tech did not put air in the back tires left the full tire pressure in the front from the rear so all messed up would’ve been a five for five but stuff like that just irritates me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The service department has always treated me fairly and
The service department has always treated me fairly and has not tried to over sell to me. They are timely and very personable.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate the Sansing staff.
I really appreciate the Sansing staff. They were both friendly and courteous during my last oil service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great folks.
Great folks. Easy buying process with fair trade in value and used vehicle with a very fair price. Highly recommended.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car