Reviews
Supervisor
always managed and organized very well . In and out before estimated time .recommended thi dealership many times already, and will still recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Murray
Everybody was helpful and our salesman was super nice .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Works vehicle checkup
Pleasant experience when I called in to make an appointment. Andy greeted me by name when I drove into the service bay and had me ready to leave my care within about 2 minutes. Was told that it would take about 45-60 minutes to complete my service and they would call me when my car was ready. I had walked to a nearby store and started walking back to Marshal Mize 40 minutes after I dropped off my car and they were calling me before I returned to Marshal Mize. Andy explained my vehicle printout to me and thanked me for bringing my car in for service. The lady who took my payment was very helpful and explained how to go online and get my rebate. Everyone that I encountered during this service visit was cheerful and helpful. I will continue to use Marshal Mize and recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding car buying experience
Our saleman Eddie Owensby made the car buying experience exceptional, he went out of his way to find the exact car we wanted and converted my wife from a Honda Accord(15 years) to a new Fusion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
The service was good and the people were friendly. It was done efficiently. I would recommend people I know to have their oil changed there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase Experience
Nice experience with personnel; Mr. Parker Maddox, the sales rep., was very helpful and straightforward with all answers, which I greatly appreciate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Works
I had the "works" oil change and tire rotation and I am completely satisfied with the time and the customer service that I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought after going to look at a different car.
Everything great, good salesman, this 2nd new car we purchased from this dealer,been great both times, only wish would have noticed didn't have fog lights, which my 08 had and I used every morning on way to work. Other than that love vehicle, (so far) Was approached by another person to purchase a different type automobile, but like this fusion better, and dealership has always serviced our vehicle without and delays, and courteously. I would recommend them highly.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was looking to buy a Ford Escape
We had a great experience in trading in our car and buying a new Ford Escape. We worked with Eddie Ackerman and he was very personable and made the experience very easy and fun. Everyone was quite nice and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10,000 mile service
Scheduled an appointment and arrived early. They took vehicle right away and it was complete within 40 minutes. Everyone was nice, professional and quick. I will return for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair