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Marshal Mize Ford

(1,568 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (423) 451-4434 (423) 451-4434
Used (423) 451-4436 (423) 451-4436
Service (423) 451-4435 (423) 451-4435

Reviews

(1,568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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Easy, friendly, knowledgeable and not pushy, they

Easy, friendly, knowledgeable and not pushy, they answered all our questions and made the buying process easy.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kat, Thank you for your kind words! We’re thrilled that our team was easy to work with, friendly, knowledgeable, and not pushy, answering all your questions to make the buying process smooth. We’re here for you whenever you may need us in the future!

Kaleb took the time to accurately understand the issue we

Kaleb took the time to accurately understand the issue we were having with our vehicle and seems to have solved the problem. This was the 4th time we had brought it in to try to resolve a problem. We really appreciated that Kaleb tried to understand what was going on.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We’re pleased to hear that Kaleb took the time to carefully understand the issue with your vehicle on your fourth visit and seems to have resolved it. We greatly appreciate your patience and value your comments about Kaleb’s dedication to addressing the problem. We look forward to making your next visit a 5-star-worthy experience!

Very friendly staff.

Very friendly staff. Took care of our needs and addressed all questions about specific vehicle we were interested in. Took the time to search and find available options for us to select from.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful feedback! We’re pleased to hear that our staff took care of your needs, addressed all your questions about the specific vehicle you were interested in, and took the time to search for available options for you to choose from. We’re ready to help again whenever you need us!

Daniel Flowers did an amazing job with our new purchase!

Daniel Flowers did an amazing job with our new purchase! We look forward to working with him in the near future and would highly recommend him to our friends!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear Daniel Flowers made your purchase experience a great one. We look forward to seeing you again and truly appreciate you recommending him to your friends—welcome to the Marshal Mize Ford family!

Great customer service.

Great customer service. Professional and friendly. Easy car buying experience! Highly recommend Mize ford for all your Truck and car buying.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review! We're thrilled to hear that your car buying experience was smooth and enjoyable. Our team works hard to provide professional, friendly service, and it's great to know that came through. We truly appreciate your recommendation!

Had a great experience the service was fast the staff was

Had a great experience the service was fast the staff was very nice.I would highly recommend do business with Marshal Mize Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear you had a great experience with our team and fast service. We truly appreciate your recommendation and look forward to serving you again in the future!

Awesome sales staff as well as service department.

Awesome sales staff as well as service department. Service was timely, rest room and waiting area ckean

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're happy to hear you had a positive experience with both our sales and service teams. It's great to know the timely service and clean facilities made your visit even better. We appreciate your support!

Very helpful and efficient service.

Very helpful and efficient service. Staff were very polite and informative. Will definitely use again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Melinda, Thank you for the kind words! We're so glad to hear you had a helpful and efficient experience with our team. We appreciate your support and look forward to seeing you again!

Great dealership.

Great dealership. Great folks with speedy service. Best pricing that I could find. Excellent information.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad you found our dealership great, with speedy service from great folks, the best pricing around, and excellent information. We look forward to being of service again whenever you need us!

Great dealership with amazing sales reps.

Great dealership with amazing sales reps. Daniel Flowers took his time, didn't pressure us and was pleasant to talk to. This dealership is lucky to have such an exceptional salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We’re thrilled to hear you found our dealership great and our sales reps amazing, especially Daniel, who took his time, avoided pressure, and was pleasant to talk with. We’re happy to have helped you into your new vehicle!