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Mountain View Ford

(2,721 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 364-2070 (855) 364-2070
Used (877) 846-8022 (877) 846-8022
Service (877) 573-1995 (877) 573-1995

Reviews

(2,721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Ford from DealerRater.

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Having been in the auto business for several years and

Having been in the auto business for several years and having purchased many cars at many dealerships, this experience if not the best, was at least tied for the best I have had! Chris Yancy took care of me very well with little negotiation - as he says, car buying should not be stressful. Mike Cates was very helpful also at the outset of my search. The only small area I was not happy about was that it took a long time to finalize the paperwork however this was not the fault of Mountain View Ford as they had to hand complete severala documents as a workaround due to national software hack issue. Car was detailed well and all concerns, questions were addressed. There were several follow up messages by several staff members, assuring that I was served well, including Sales Management. Overall, I would highly recommend anyone checkout Mountain View Ford to purchase a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Great buying experience from Mtn.

Great buying experience from Mtn. View Ford,everything went smooth no problems.I would recommend Kenny Cone for anyone in the market for a new vehicle, He’s awesome!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Austin was extremely courteous, a true professional.

Austin was extremely courteous, a true professional. This is the first new car I have purchased in nearly 20 years and he simplified the process, and made sure I was comfortable every step of the way! 10 out of 10.!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Salesman Ron was a great help to us in working out the

Salesman Ron was a great help to us in working out the details of our purchase. He was pleasant, kind and allowed us space to make the necessary decisions. We were welcomed from the first visit to the final visit by the staff. MVF took great care in servicing our new purchase and we would recommend this dealership to our friends and others. It was a pleasure doing business again at MVF.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Johnny Mckibben assisted me with my purchase, he was Very

Johnny Mckibben assisted me with my purchase, he was Very welcoming and had Great customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Chris was amazing to work with.

Chris was amazing to work with. Very informative and not pushy at all. My entire experience at Mountain View does was wonderful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Austin Nolan recently helped me purchase a F-150 for my

Austin Nolan recently helped me purchase a F-150 for my son. Austin was pleasant to deal with and very prompt on his responses and accurate with all information presented. Jamie Parks was also extremely helpful and Jason in Financing did a wonderful job handling the paperwork. Very pleasant buying expeience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Austin Nolan was GREAT!

Austin Nolan was GREAT!! He helped me out the best way he could and was very patient. Also very honest. I thought I saw a car I thought I wanted u till he showed me different. So happy with my car n his help thank you MTN VIEW and AUSTIN !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Man this was the best experience buying a vehicle I have

Man this was the best experience buying a vehicle I have ever had. Top notch sales and financing. Best dealer in Chattanooga.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.

Mike met every target point I asked for in finding the

Mike met every target point I asked for in finding the Explorer I needed. Primarily, he met my goal of limited time spent dealing with paperwork. Excellent job respecting my time availability and getting me in my new vehicle. I would absolutely return again when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for your kind words.