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Mountain View Ford

(2,745 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 364-2070 (855) 364-2070
Used (877) 846-8022 (877) 846-8022
Service (877) 573-1995 (877) 573-1995

Reviews

(2,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Ford from DealerRater.

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I went in with trade, not expecting to get a vehicle but

I went in with trade, not expecting to get a vehicle but Patrick worked wonders, he did an awesome job and got me a great deal on my 2023 Ford Maverick. Mtn. VIEW Ford is my go to from now on to get me the best deals around!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Joe, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Chris was great to work with.

Chris was great to work with. He sent me a video with every detail of the truck i was looking at online shorty after calling. He had the truck setting right in front when showed up and showed me couple others to to make sure was getting everything I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

John Goodwin made the purchase so easy .

John Goodwin made the purchase so easy . Went out of his way to make it easy . Everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

John and the dealership were very easy to work with

John and the dealership were very easy to work with through the process of ordering a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Mtn. View Ford! Thanks again for your business! Take care!

The easiest dealership to work with around hands down in

The easiest dealership to work with around hands down in the entire area of Chattanooga Tennessee and I have worked with several dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

No hassle, easy to work with.

No hassle, easy to work with. Made a long drive to buy a truck. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mtn.

Mtn. View Ford is the only Ford Dealer to consider, hands down! Great team over there in the truck sales department. Johnny was awesome, one xxxx of a guy to. He went above and beyond to help me out even after the paperwork was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Austin was awesome.

Austin was awesome. I even told him I'm really not a Ford guy and he took it as a challenge. He found me the perfect truck for what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

They do not care about communication with their customers

They do not care about communication with their customers and bull**** you around for weeks. Service dept is a joke. The whole place is a joke. I really messed up bringing my business to this place. Ill never go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I can't find it, i've looked over the past 12 months for bad reviews on google. Would love to have you remind me what the issues were.

Dealer response

I literally have no recollection of a discussion with you but thank you for the compliment in that last sentence. Seriously call me on friday and remind me of our conversation.

Consumer response

Already spoke to you and you are of the ones with communication issues. I updated my google review, might want to go check it out.

Consumer response

I literally spoke to you within the past week and from your response then, changed my review and lowered the review star. As for the person running their communcation and marketing, youre doing a great job...

I am pretty skeptical of car dealers and have not

I am pretty skeptical of car dealers and have not typically had good experiences with them. In the case of Mtn. View Ford I was pleasantly surprised at the experience and would highly recommend them to anyone looking for a new vehicle. Our salesman, Steve, was responsive and and honest and made my buying experience a great one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi William, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!