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Principle Toyota in Memphis

(2,052 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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The reason we go to Performance Toyota is because of our...

The reason we go to Performance Toyota is because of our Service Advisor, David Sees. David is extremely knowledgeable and 100% honest. I totally trust his recommendations. He always gives me the pros/cons/risks associated with any repair opportunities they find. Taking our cars to David gives me peace of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Sales and Finance team, customer services...

Great Sales and Finance team, customer services outstanding, 100% recommended! No complaints on my first car! Traded in a got a beautiful truck! Thanks Performance Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Misam went the extra mile for me during the purchase of...

Misam went the extra mile for me during the purchase of my 2014 Camry!! He made sure that I got everything that I wanted and was always very courteous and understanding during the entire process!! I'm happy about my purchase and would definitely refer friends and family to Performance Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife's Camry Hybrid was part of a recall, so we...

My wife's Camry Hybrid was part of a recall, so we brought it in primarily for that reason. However, being at 20,000 miles, the car received its normal warranty service as well. I asked David Sees if they would wash the vehicle after they were finished, that being very important to my wife, and they did that, too. I have worked with David for years, always asking for him when I call about service. I find him to be quite knowledgeable and efficient. I have bought numerous vehicles from Performance Toyota over the years, and have always had good luck with every part of the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my vehicle in for service. I am pleased with the...

I took my vehicle in for service. I am pleased with the customer service, fast, and efficient service. The service was done at a fair and reasonable rate. Thanks for an easy service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. I have bought three vehicles from...

Excellent service. I have bought three vehicles from Performance and I'm thrilled with all of them. I highly recommend the good people at Performance Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff, explain things, not pushy. The right kind...

Friendly staff, explain things, not pushy. The right kind of people. Tony has a great staff and only Toyota dealer I deal with. Owning 4 Toyotas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David did a great job getting us in and out very quickly!...

David did a great job getting us in and out very quickly! It was also very affordable, get that man a raise!!!!!!! He deserves it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I came to the service department after I called about my...

I came to the service department after I called about my dead battery. I was met as soon as I pulled in. David Sees greeted me and asked if I had an appointment. I did not but told him I had called. He wrote the service request and gave me the estimated cost. We (my wife was with me) were told it would be about 1 1/2 hour wait. He came back in about an hour and twenty minutes later and told us the new battery had been installed. To our delight the cost was less than expected. Daivd was very professional, friendly and helpful. I am very pleased with Performance Toyota especially with the folks in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was met as I pulled into the service area and directed...

I was met as I pulled into the service area and directed to David is I had made an appointment. David was helpful and nice and in good spirits. we filled out the info on the computer, he asked when I would like the care back and I said before noon. He asked if I had a ride and I said yes to which he pointed out the waiting area. I got a call from David around 11am that the car was ready. When I picked it up David had the paperwork ready and walked my thru to get my keys. Everything went very well and David was quite courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.