Reviews
Good experience good people courteous Nice right to the
Good experience good people courteous Nice right to the point made things the whole process runs smooth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From my first call to resolve a paint issue on my Toyota
From my first call to resolve a paint issue on my Toyota Highlander to my last, David and Seth in the Service Dept made the experience simple and quick. Their communication was on point and I felt at ease. I didn’t need to worry. I left my vehicle and they took care of the rest. I am pleased with the great job they performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Felt like family when you walk in.
Felt like family when you walk in. Friendly knowledgeable staff that realize your time is valuable. No games and straight to the point, easily the fastest I have ever purchased a car. I highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jonathan, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Was looking to buy a new Toyota Tacoma Trailhunter and
Was looking to buy a new Toyota Tacoma Trailhunter and was dealing with Poh N. over the phone because I live out of state. She was super helpful and knowable and answered all my questions. She was very helpful with the working on a good out the door price. I hope to work with her again on my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello David, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!
In and out pretty quickly.
In and out pretty quickly. Kept abreast of services being performed. Really like that they are very attentive of any problems and concerns you have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Jasper is an excellent representative with a customer
Jasper is an excellent representative with a customer care focus. He has a keep the customer comfortable with automobile decisions that customer has to spend their money on maintaining their car Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Winston, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent as always.
Excellent as always. They figured out what was wrong quoted me a price, set up a timely appointment for the repair that fit my schedule. Stated they would get me out by a certain time and when a problem occurred showed me the issue got the part and still got me out on time!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
It’s TRUE!
It’s TRUE!! I sold my vehicle to Principle Toyota for $1000 more than other dealership offers!!! Cassi N. made the process very easy & fast!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tiffany, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! We look forward to your next visit! Take care!
This dealership is number one in my book and my salesman
This dealership is number one in my book and my salesman was the best I’ve dealt with keep up the good work Mr. Soni
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!
At no time could I identify my vehicle in the video sent
At no time could I identify my vehicle in the video sent to me to prove work was completed. Video had no audio and showed images of the shop itself rather than the vehicle and the work that was being carried out. No carwash at the completion of service. Overall?.disappointing experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase