Skip to main content

Principle Toyota in Memphis

(2,022 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,022 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience!!!!Mr. Jimmy Rooker was so helpful in...

Great experience!!!! Mr. Jimmy Rooker was so helpful in finding the perfect vehicle for me. Peter in the finance department was fantastic. I definitely recommend Principle Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the fantastic review! We're honored to have exceeded your expectations and look forward to serving you again in the future.

Cassidy was great. Seamless purchase of a vehicle for my...

Cassidy was great. Seamless purchase of a vehicle for my daughter. Straight to the point, which is how I like to operate. Delivered the car to my door. Great customer service and great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

Had a great experience with dealership. Jeremy has a...

Had a great experience with dealership. Jeremy has a great personality, customer focus and very well mannered individual. And future needs I will drive to Principle first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review.

01/02/21Thank you for your attention and knowledge...

01/02/21 Thank you for your attention and knowledge Tomas, it was a fast process and I definitely recommend to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and support.

If you are looking for an honest, knowledgeable and...

If you are looking for an honest, knowledgeable and responsive car salesperson do not hesitate to ask for Lisa Mowery at Principal Toyota. Lisa genuinely cares about her customers; she is not your typical car salesperson. I contacted Principal Toyota after calling 25 different Toyota dealerships looking for a 2021 Tacoma for my Cousin. I was so impressed with Lisa Mowery compared to the other salespersons I encountered. The whole experience buying a new vehicle at Principal Toyota with Lisa Mowery was a fantastic experience despite the fact this was an internet out of state sell. Lisa Mowery diligently responded to all my Cousin questions and concerns. Why am I writing this review of Lisa Mowery for my Cousin, he is a stroke victim and wanted to make sure Lisa was recognized for making his new truck purchase a worry-free experience. Lisa I personally thank you and your management at Principal Toyota for working with my Cousin on his purchase of the Toyota Tacoma Limited. If your personality and honesty is a reflections of your management at Principal Toyota, then you are working for a great group of people. I would highly recommend anyone looking for a new vehicle to purchase it from Principal Toyota. Thank You, Kirby Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to receive your positive feedback! Thank you for choosing us and for sharing your experience with others.

We always buy all our cars from Principle Toyota! We love...

We always buy all our cars from Principle Toyota! We love dealing with Jimmy in sales and Brandon in the finance department! Everyone is always so nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi! We are glad to be a part of your "dream team" when it comes to buying vehicles. We look forward to working with you in the future!

One of the kindest, most diligent car salesmen I have...

One of the kindest, most diligent car salesmen I have ever met, helpful, honest, and great with follow up! Thank you, Jason, for all of your efforts!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're honored to have exceeded your expectations and look forward to serving you again in the future.

Garwyne Jones was very patient with me which I really...

Garwyne Jones was very patient with me which I really appreciated. I was nervous about buying a new car and asked a lot of questions. I was not planning to buy a car this week but saw one that I really liked and the next thing I know there I was. I do think the process could have gone a little faster though. We were there for a long time. I would recommend Garwyne to be your car sales person!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey! Thank you for the kind words. We apologize we got backed up and it took longer than usual to get you out. We look forward to working with you in the future

I want to thank our car salesman, Will Coleman. He was...

I want to thank our car salesman, Will Coleman. He was very professional, nice, friendly and knowledgeable of the cars he was selling. He made us feel like we deserve a car NOW. He made our anxiety leave. We also want to thank the financial manager for working so hard for us. He was so nice and fremedly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for the kind words. We look forward to working with you in the future!

Mr. Shelton Maben was our car seller. He was very...

Mr. Shelton Maben was our car seller. He was very professional during the transaction. This is the 2nd car I have purchased with him. I would highly recommend him to anyone seeking a car purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback!