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AutoNation Honda Covington Pike

(1,330 reviews)
Visit AutoNation Honda Covington Pike
Sales hours: 8:30am to 8:30pm
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Sales
Monday 8:30am–8:30pm
Tuesday 8:30am–8:30pm
Wednesday 8:30am–8:30pm
Thursday 8:30am–8:30pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday 1:00pm–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (866) 415-1129 (866) 415-1129
Used (888) 251-1968 (888) 251-1968
Service (888) 904-1245 (888) 904-1245

Reviews

(1,330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Covington Pike from DealerRater.

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Good Experience

I worked with Mr. Trent Dorsey. He was very helpful and cordial to both me and my wife. He took time to explain the various facets of the new car and was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great salesman

I was replacing a 2004 Ford Expedition. I was looking for a smaller SUV. My first contact with this dealership was online. Trent Dorsey contacted me and was very helpful. My husband and I went in for a test drive and was very impressed because we were not pressured to buy. We had a great experience and hope you have the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lamar is a true professional.

I went looking for a simple "point a to point b" car for my daughter. Lamar at Covington Pike spent just as much time and effort on us as he would on someone buying a top of the line new model. He found two nice civics within our very limited price range and made us a good deal. He was courteous and helpful through the whole process and gave us all the time we needed to look and discuss. Not only that, we were there during a torrential downpour and he gave us the umbrellas while he didn't have one. A great salesman and just a really nice guy. I will go straight to this dealership and look for Lamar if I need another car. The Civic we bought is in good shape with remarkably low miles for it's age. So far so good. I was really impressed with the 3 day buy back deal which is what brought me to Honda in the first place. Good idea for used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place tried to charge me $2700 to have my radiator,...

This place tried to charge me $2700 to have my radiator, timing belt, water pump, and head gasket replaced because my car had over heated. All I needed was a new radiator cap, $13! Do not go here, unless you want to be jipped and lied to with a big smile.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

DON'T WASTE YOUR TIME

Horrible service. Not worth the time. Will attempt to take advantage of you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're sorry your experience here was a negative one. We strive to give our customers great service and wish your experience at AutoNation Honda Covington Pike had been more positive. We thank you for your honest comments, and if you'd be willing, please call (901) 209-1283 and our General Manager will try to account for the miscommunication. We hope to hear from you soon.

AutoNation Covington Pike Honda

I purchased a used car from Autonation Covington Pike Honda and was very impressed with the quality of car I purchased and the knowledge and friendliness the salesman (Lamar Lucas) had reagading the car. I was also impressed with finance person (Dale Woods). He helped me to clearly understand my choices of financing the car and picking out what warranties made sense. Overall the entire staff was very friendly and helpful. They seem like a tight nit family. Thanks Autonation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Autonation Honda Covington pike

The dealer is very friendly, the sells rep is very helpful and knowledgeable. I was very please with the service at Autonation Honda Covington pike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly professional

Everyone I came in contact with was friendly, knowledgable, patient, and professional. It was a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying car at Covington Honda dealer

We were very pleased and happy with the people at Covington Honda, Memphis, TN. they are very professional, helpful, courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Andy helped me through the entire process. Even when he...

Andy helped me through the entire process. Even when he was going to leave for the day. He was not too aggressive like some sales people. He went over the top to find me a owner's manual and extra key for the truck. I would recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.